support technician

We have experienced staff capable of supporting any large software testing effort to thoroughly exercise pre-production system functionality before it is turned over to the client for validation and approval. Our testers are generally involved early in the project life cycle as business analysts who already have subject matter expertise on the systems they have been assigned to test.

Our consultants are well versed on the latest automated testing tools to support the creation and execution of test scripts. We are also familiar with popular defect management software to record issues encountered during the testing cycle.

The value we bring to the testing phase of the project allows our consultants to easily transition to other essential tasks after the system is implemented such as end-user training and help desk support.

Latest News & Events

Leader in Managed Technology Services Educates CEOs on Network PerformanceHARRISBURG, PA — June 2019 — BlackCSI, a leader in managed technology services, announced today that the company will be launching an awareness campaign to inform bus...

Latest Blog

 More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT securit...

Contact Us

Learn more about what BlackCSI
can do for your business.

(717) 620-3042

BlackCSI
507 N. York Street
Mechanicsburg, Pennsylvania 17055