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BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
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BlackCSI Leverages Powerful Artificial Intelligence Anti-Phishing Technology to Keep Email Inboxes Safe


Leading MTSP Shares Why Email Is an Easy Way to Destroy A Company’s Network

HARRISBURG, PA – October 11, 2022 – BlackCSI, a leading managed technology services provider (MTSP), recently announced that they are protecting small to mid-sized businesses (SMBs) with their innovative new AI (Artificial Intelligence) anti-phishing technology which is designed to protect businesses from cyberattacks through the most prevalent tactic, email phishing. Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to get individuals to reveal personal information, such as company data, passwords or credit card numbers.

Business owners have been hearing about the substantial increase in cybercrime in recent years with many attacks successfully breaching major infrastructure systems and gaining mainstream media exposure. While some cybercriminals prefer to target larger organizations, many of those organizations have responded by investing heavily into cybersecurity solutions to fortify their defenses to such a high level that they become less appealing targets. As those larger companies form a stronger “barrier to breach,” cybercriminals have shifted their focus to smaller businesses who possess very weak infrastructure and little to no cybersecurity. However, BlackCSI is taking a stand against these threats by deploying new AI-based solutions, like their anti-phishing technology, to protect the inboxes, identities and futures of small businesses.

“Unfortunately, human error is one of the leading reasons that a business is affected by cybercrime,” stated Ruthann Black, President of BlackCSI. “While employee education and awareness training is always beneficial, after protecting SMBs for years, we’ve found that one of the fastest, most effective and easy-to-implement ways to minimize organizational risk significantly is to limit employee access to phishing emails in the first place. When you automatically filter out suspicious looking emails from ever reaching your employees you remove the possibility of human error altogether. One of the reasons an AI-powered solution is so important here is because the solution is constantly learning from the aggregate data, becoming smarter and more efficient every second that you have it turned on. We generally explain the difficult to quantify, yet unmistakably powerful capability of AI by asking people if they’ve ever played chess against their computer on the ‘Hard’ level. How many times have you beaten it on “Expert” mode. That’s basically what our cybersecurity solutions are all focused on achieving for our customers.”

It turns out that the data supports BlackCSI’s approach in that, “43% percent of cyberattacks are aimed at small businesses, but only 14% are prepared to defend themselves,” according to Accenture. From a business owner’s standpoint, the risk simply outweighs the reward, in that most organizations (60%) go out of business within 6 months, according to

Fortunately, the costs to secure your organization are nominal in comparison to the liability they instantly eliminate, not to mention the “peace of mind” that business owners gain by addressing this directly. While phishing is the most common form of attack it’s also prudent to ensure that your cybersecurity solution also protects you from malware, data loss, anomalies, and other methods of cyberattack. “Another key differentiator to look for in any malware or phishing defense tool you want to use is to make sure that your defense system is one that is invisible to hackers. You want to add in as many layers of security as you can to increase the amount of friction a hacker must endure to breach your company. This increases their likelihood of just looking elsewhere for a weaker infrastructure to target. However, each organization has different risk factors, budget considerations and levels of exposure, all of which must be tailored to fit the organization’s needs in the most appropriate manner,” closed Black.


Since we were first founded in 2002 by Ruthann Black, BlackCSI has provided small and medium-sized businesses with comprehensive IT support and consulting services.

Our mission is to maximize your return on investment by providing the kind of technology management services that are ordinarily reserved for large enterprises. From IT network management, unified communications to physical and logical security integration and much more, BlackCSI is committed to providing quality services to our clients with honest communication that you’d be hard pressed to find elsewhere, for prices that are fair and affordable.

We believe that the best way to solve an IT issue is to prevent it from ever happening in the first place. This is why we leverage a proactive service approach to predict and eliminate your technology issues - before they influence your business. We are dedicated to serving our clients by listening to them, learning about the problems that they face, clarifying our process to maintain transparency, and reiterating how our solutions are of benefit to those we assist.

With Managed Services from BlackCSI, you will be able to enjoy: Proactive Care - The most effective way to avoid downtime and data loss is to be prepared to mitigate and avoid the circumstances that lead to them. 24/7 Maintenance - IT issues don’t stick to a 9 to 5 schedule. Neither do we. For a predictable monthly fee, you can enjoy anytime access to remote and on-site services, keeping you in operation. Live Help Desk Support - Need one-on-one assistance with your IT? Our Help Desk services are available 24 hours a day, 7 days a week, every day of the year.

With the assistance of BlackCSI, a Pennsylvania-certified Small Diverse Business, you can improve your operations through the use of top-of-the-line IT solutions and service - as well as boost your internal productivity and inspire growth.

We’d love to be a part of your success story. For more information about how BlackCSI can assist your business and fulfill your particular needs, Contact us today! For more information, please call (717) 620-3042 or visit us at

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Mechanicsburg, Pennsylvania 17055