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BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
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BlackCSI Reports on Growth of Millenials in Workforce

“Due to the nature of the technology industry, we spend a significant amount of our time working with millennials,” states Ruthann Black, President of BlackCSI. “We continue to see more and more of them entering the workforce, which can either be a blessing or a burden. They have a different set of ideals, a different upbringing and different view of the future. The key is to understand how to work with them, and unleash their potential to dramatically enhance the profitability of your organization.”

In order to get the most from millennials, it’s important to understand some of the key differences in mindset. In the rest of this article, Voice Smart Networks shares a few of their key recommendations to implement in order to keep millennials performing at their highest possible levels.

Focus on mentorship, not authority. In virtually every facet of life, millennials experienced a flat culture. From participation trophies in childhood sports to an excess of group assignments in school, millennials are increasingly unresponsive to hierarchical structures. Instead of focusing on authority to drive performance, focus on leading with mentorship. Most millennials are used to constant feedback and are looking for role models to pave the way for their future.

Reward them in their way. While other generations place significant value on financial success, millennials are motivated differently. For example, millennials are leading the charge against the 9-to-5 workday with hopes of taking their work back fom home or with them on the road. With more businesses making the shift to adapt to some form of telecommuting environment, consider what options you have to increase employee flexibility. With an abundance of cloud computing programs and tools available, there’s virtually no reason to deny these options for many jobs. Consider how these types of flexible arrangements could make a positive impact in the lives of your millennial staff members, and the positive ripple effects throughout the rest of your company. Instead of the annual raise, perhaps remote work agreements with a flexible work schedule will be the “bonus” of the future.

Only Ask for Their Opinion When You Really Want It . Millennials aren’t shy about sharing their ideas with corporate leadership. They’re just as comfortable walking into the CEO’s office and telling him “how we should fix things,” as they are reading an email on their smartphone. They’re used to speaking up, speaking out and being blunt with their communication. While this can be abrasive to some, consider this, the level of their informality in communication is a signal of trust. In other words, the less formal they are with you, the more they trust you. This goes for internal operations as well as sales environments. Instead of being offended by their bluntness, view it as a shortcut to the heart of the matter from their perspective.

“There’s no doubt that working with millennials can be challenging,” states Black. “However, the same can be said about individuals from virtually every generation. As leaders in the business community, our job is to learn how to speak their language so that everyone on the team can orchestrate their efforts in the same direction. Our goal with this piece is to assist our fellow business owners, so they can increase their productivity and ultimately, their bottom line.”

ABOUT BLACKCSI

BlackCSI is a provider of scalable technology solutions focused on delivering ROI for our clients. We have deep experience in delivering project-based services to organizations in the commercial, government, and non-profit sectors. BlackCSI follows simple guidelines with its clients: listen, learn, clarify, and reiterate. This methodology is crucial to its success and is the foundation that drives a successful partnership between consultants and clients.

Founded in 2002 by Ruthann Black, BlackCSI excels in assisting customers with our range of products and services including unified communications, managed services, communication and security integration, IT infrastructure design and support, IT hardware sales, help desk services, training development and delivery, project management, business and requirements analysis, system testing, and mobile solutions. As a Pennsylvaniacertified Small Diverse Business (SDB), BlackCSI is dedicated to providing unsurpassed quality, uncommon honesty, and amazing customer satisfaction throughout every aspect of our product and services delivery.

For more information on BlackCSI, call (717) 620-3042 or visit www.BlackCSI.com.

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