Press and Company News, BlackCSI

Press releases

2026 Press Releases

AI-Powered Productivity Tools Lift Customer Interaction and Profitability

October 26th, 2026

A headset resting beside a business desk phone.

BlackCSI helps small and mid-sized businesses capture customer calls with AI live transcription and sentiment analysis, turning conversations into useful data.

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Advanced Email Compromise Protection Blocks the Top Attack Vector

October 5th, 2026

Hands typing on a laptop behind a wall of cyber code.

BlackCSI deploys layered email and account protection to help Central PA businesses stop Business Email Compromise and phishing attacks.

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New AI Automation Tool Makes Workflow Design Simple

September 3rd, 2026

A businessman draws interlocking gears on a glass screen.

BlackCSI launched an AI-powered automation solution that helps small businesses design workflows without writing code.

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AI Receptionist Answers Every Call, Day or Night

August 3rd, 2026

An employee answers a call with a headset and laptop.

BlackCSI now provides an AI receptionist that answers every call, improves customer service and frees employees for higher-value work.

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Harnessing AI Without Exposing Sensitive Data

June 25th, 2026

A businessman types on a laptop while a padlock hologram marks the data his AI tools can reach.

BlackCSI provides AI tools with the security and guardrails that keep sensitive business data out of public AI platforms.

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Data Discovery and Classification Cut Compliance and Cyber Risk

May 1st, 2026

A hand touches a cloud ringed by file and document symbols.

BlackCSI expanded its data discovery and classification solutions to reduce exposure and strengthen compliance.

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Technology Assurance Group Invites BlackCSI to 25th Annual Convention

April 2nd, 2026

A conference audience raises hands to ask questions.

BlackCSI attended TAG's 25th annual convention, focused on AI-driven business growth, and brought the strategy home to Central PA.

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3 AI Tools Set to Explode in 2026

February 24th, 2026

A robot hand and a human hand meet on a glowing network screen.

BlackCSI revealed the three AI applications small and mid-sized businesses will lean on most in 2026.

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AI Acceptable Use Policies for Small Businesses and Non-Profits

January 30th, 2026

A businessman in a suit touches a screen of compliance terms.

BlackCSI rolled out AI acceptable use policies and a framework that let businesses adopt AI without exposing sensitive data.

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Posted in: Press Releases

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For comment, interviews or background on managed services in Central Pennsylvania, call (717) 620-3042 or send us a message.

Articles by Our Team

Our own writing lives on the BlackCSI blog, covering the practical side of IT for businesses of ten to a hundred people.

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