What Managed IT Means Here
We take responsibility for the computers, servers and network your business runs on. That means we watch them, patch them, back them up, and fix them when they break, for one monthly fee instead of an hourly meter.
Our network operations center monitors your systems around the clock. Problems that used to become outages get caught while they are still warnings.
When something does go wrong, our help desk is staffed from the first level through to engineers who handle the hard cases.
Included
What You Get
Round-the-clock monitoring
Servers, workstations, backups and network gear, watched by our network operations center and fixed before they wake you up.
A help desk that answers
A live person on the phone, day or night, with escalation up to senior engineers when the problem is a hard one.
Your own IT people
Fractional engineers and technicians, on site or remote, when the work is bigger than a ticket.
Guidance you can plan around
A technology roadmap and a budget you can take to your accountant, instead of surprises.
Devices and policy
Company phones and laptops, personal devices that touch company email, and rules that keep both manageable.
Infrastructure as a service
Servers, storage and the hardware refresh cycle, handled as a monthly line item rather than a capital purchase.
Cloud and Backup
Where your servers live, and what happens the morning one of them will not start, are two questions worth settling before anything breaks.
Cloud services moves servers into a data center, or keeps a working copy of them running somewhere else. Backup and disaster recovery is the plan for the morning a server does not come back.
Cybersecurity protects the same systems from the other direction: cloud and backup keep you running, and security keeps someone from taking the data in the first place.
Let's Talk About Your Technology
Tell us how many people you have and what keeps breaking. We will tell you what it takes.
