support technician

Computer and network support for Pennsylvania small and midsized businesses.

Downtime is a profit killer. At BlackCSI, we recognize that in order to maximize profitability, your company’s IT has to be up-and-running. That’s why we provide comprehensive IT support to small and midsized businesses in the Pennsylvania area. Our computer support services are delivered in an affordable, monthly rate based on the hardware you have in place. Take advantage of optimal uptime and experience for yourself the benefits that BlackCSI’s managed IT and computer repair services present businesses like yours.

Computer Hardware Support

If your hardware breaks, our tech support is there to fix it!

Your computers will fail. Through wear-and-tear, any system’s internal components will eventually break down, leaving you to pick up the pieces. Fortunately for you, the IT professionals at BlackCSI possess the expertise to provide a thorough analysis of almost any piece of computing hardware or accessory. Our ability to determine the root of a problem, find a solution for the problem, and implement a solution sets us apart from the competition. With our fast and accurate analysis, we are then able to fix or replace the malfunctioning piece of hardware and get it working again quickly, limiting downtime.

Software Licensing and Management

Experience the most effective day-to-day operations with up to date software.

In the information age, software drives business. Software companies know this. In order to keep running the most current versions of productivity or management software, you will need to acquire the licenses needed to accommodate your the computing your staff needs. At BlackCSI, we take handle software licensing to make sure that your company’s software is up to date and delivered properly.

BlackCSI’s Help Desk

Your company’s personal IT hotline!

Whenever your employees experience a major IT issue, it takes a serious toll on their ability to be productive. This is especially true if the problem exceeds the technical knowledge or capabilities of your business’ “go-to” IT person. To remedy this, BlackCSI offers Help Desk Support as an optional part of our Comprehensive IT support service.

Anytime that your employees experience difficulty with their technology, we are one phone call away. Our professional IT technicians will be able to assist them and find a solution for whatever IT problems they have.

For more information about how BlackCSI’s professional IT technicians can present your organization with a high-degree of value, please take a minute and fill out the form on the right-hand portion of the screen, or simply give us a call at (717) 620-3042.

 

Latest News & Events

Leader in Managed Technology Services Educates CEOs on Network PerformanceHARRISBURG, PA — June 2019 — BlackCSI, a leader in managed technology services, announced today that the company will be launching an awareness campaign to inform bus...

Latest Blog

 More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT securit...

Contact Us

Learn more about what BlackCSI
can do for your business.

(717) 620-3042

BlackCSI
507 N. York Street
Mechanicsburg, Pennsylvania 17055