support technician

Our security solutions can be configured to distribute alerts via a customized e-mail or text message to as small or as wide an audience as necessary. Our access control systems generate alerts that can notify relevant individuals or groups in your organization about the state of a secured area the access control system has been programmed to report based on current conditions. Our Sensaphone offering can also be configured to monitor environmental conditions that exceed programmed thresholds such as excessive humidity or heat to contact critical staff with customized communications.

Alert events are categorized into different severity classifications, many of which are informational but others that are more critical that should receive attention. Our systems can configure the notification process to contact your distribution list members based on the severity of the event so that only the most important events are sent to the proper staff for further investigation and/or resolution. If the population of users that needs to be notified changes, customers have complete control over modifying the distribution list without having to reprogram the access control system.

Latest News & Events

Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle. HARRISBURG, PA – February 29, 2024 - BlackCSI, a leading managed technology services provider (M...

Latest Blog

Does your business effectively use its technology for communication and telecommunications? Your typical business phone system is a costly solution. Thankfully, developments in favor of Voice over Internet Protocol (VoIP) mean that it’s a m...

Contact Us

Learn more about what BlackCSI
can do for your business.

(717) 620-3042

BlackCSI
507 N. York Street
Mechanicsburg, Pennsylvania 17055