support technician

Our security solutions can be configured to distribute alerts via a customized e-mail or text message to as small or as wide an audience as necessary. Our access control systems generate alerts that can notify relevant individuals or groups in your organization about the state of a secured area the access control system has been programmed to report based on current conditions. Our Sensaphone offering can also be configured to monitor environmental conditions that exceed programmed thresholds such as excessive humidity or heat to contact critical staff with customized communications.

Alert events are categorized into different severity classifications, many of which are informational but others that are more critical that should receive attention. Our systems can configure the notification process to contact your distribution list members based on the severity of the event so that only the most important events are sent to the proper staff for further investigation and/or resolution. If the population of users that needs to be notified changes, customers have complete control over modifying the distribution list without having to reprogram the access control system.

Latest News & Events

HARRISBURG, PA – April 29, 2026 – BlackCSI, a leading Managed Technology Services Provider (MTSP), announced today the company has expanded their data discovery and classification solutions designed to help customers’ identify sensitive inf...

Latest Blog

When we sit down and watch a movie, we love a hero who arrives just in time to defuse a ticking clock. In business, however, the ticking clock is actually your company’s overhead, and every second it ticks during a system outage is money ev...

Contact Us

Learn more about what BlackCSI
can do for your business.

(717) 620-3042

BlackCSI
129 W. Harrisburg Street
Dillsburg, Pennsylvania 17019