News & Events

BlackCSI, a leading managed technology services provider (MTSP), is preparing small to mid-sized businesses (SMBs) to upgrade their operating systems to run on Windows 11, as it is the latest operating system to be released from Microsoft, which will inevitably become widely used across the business world. SMBs can download Windows 11 at no-cost and take advantage of this upgrade to empower collaboration, enhance productivity and strengthen cybersecurity within their organizations. However, in order to do so seamlessly, SMBs need to ensure that all devices in their company are compatible with the new software, otherwise this opportunity to increase productivity could backfire and turn into unnecessary downtime across departments. BlackCSI is encouraging SMBs to verify system compatibility across all devices, workstations, and systems to ensure that this transition is seamless.

HARRISBURG, PA – November 9, 2021 – BlackCSI, a leading managed technology services provider, announced today that the company is helping customers take advantage of a large tax-break for small to mid-sized businesses with Internal Revenue Code (IRC) Section 179. Section 179 of the IRS tax code allows businesses to deduct the purchase price of qualifying equipment and/or software purchased or leased during the tax year. Essentially, it’s an incentive created by the U.S. government to encourage businesses to buy new equipment such as technology and invest in their companies.

Leading Managed Technology Services Provider to Share Business Expertise and Technology Foresight with Organizations Throughout the U.S. and Canada

HARRISBURG, PA – October 12, 2021 – BlackCSI, a leading managed technology services provider (MTSP), was recently invited to speak at Technology Assurance Group’s 20^th Annual Convention in Dallas, Texas. Technology Assurance Group (TAG) is an organization of MTSPs representing over $700 million in products and services. TAG is inviting industry leaders to discuss the future of the industry, new technologies and best practices to empower small to mid-sized businesses (SMBs) to leverage technology to enhance productivity and increase profitability. The event is invitation-only and BlackCSI has been asked to share its expertise with the rest of the industry to keep MTSPs operating at their fullest potential. The event will take place at the Hyatt Regency on November 6-10, 2021.

BlackCSI, a leading managed technology services provider (MTSP), has increased their investments in an advanced cybersecurity technology to create additional layers of protection for their customers. BlackCSI is deploying a SaaS (Software-as-a-Service) alert technology to help its customers monitor, protect and manage their employees access on widely-used business applications like G Suite, Salesforce, Slack, Dropbox, Office 365 and Box. BlackCSI’s new SaaS alert technology monitors upwards of 35 different types of applications and gives SMBs real-time alerts and reporting capacities. Additionally, it automatically responds to issues which require attention before the customer has initiated any action.

BlackCSI, a leading managed technology services provider (MTSP), recently shared that their robust cybersecurity solutions have protected their customers from consistent, daily attacks on small to mid-sized businesses. Unfortunately, this is not the case for many IT companies that leverage other systems like Kaseya, an IT solutions software developer, that was compromised by hackers in July through a malicious software update that Kaseya unknowingly pushed out to SMBs. 

BlackCSI, a leading managed technology services provider (MTSP), recently shared that some of the nation’s largest corporations, like McDonalds, Adobe, eBay, Equifax, LinkedIn, Marriott, Target and Yahoo have all been affected by cybersecurity breaches. While many of these breaches have been widely publicized, they only represent a small fraction of the attempted cyberattacks, which the modern business owner now faces. As a result of these breaches, we are also beginning to see cybercriminals become more emboldened, targeting more critical infrastructure in an effort to demand heftier sums. 

Leading Managed Technology Services Provider Shares How AI is Evolving SMB Defenses

HARRISBURG, PA – June 10, 2021 – BlackCSI, a leading managed technology services provider (MTSP), announced today that AI (artificial intelligence) is starting to play a key role in cybersecurity defense systems for small to mid-sized businesses (SMBs). BlackCSI protects the interests of its clients by remaining on the forefront of technology’s latest advancements and it is actively advising SMBs on the potentials that AI-integration promises for cybersecurity in the very near future. Most businesses are becoming aware of how prevalent phishing attempts, identity theft and ransomware attacks have become in recent years and BlackCSI is doing its part to help businesses put a stop to it, by sharing the technology industry’s response to more sophisticated attacks.

Leading Managed Technology Services Provider Maximizes Employee Productivity As Businesses Transition to the New Normal

HARRISBURG, PA- May 21, 2021 – BlackCSI, a leading managed technology services provider, announced today the company is helping organizations transition out of the pandemic by migrating them into a hybrid workplace model with the latest in today’s advanced technology solutions. As restrictions begin to loosen, small to mid-sized businesses (SMBs) are looking for ways to bring staff back into the office, while simultaneously maintaining employee safety by utilizing a hybrid model that combines the best of in-person and remote work environments. One of the most significant challenges that businesses face when attempting to accomplish this is to ensure that all staff have the appropriate technologies to navigate in-person and remote environments seamlessly. While many business owners are uncertain which technologies are the best to utilize, BlackCSIis paving a path for SMBs to follow, so they can optimize employee productivity as the business world transitions into the next, “new normal”.

The recent news on the cyberattack against the Colonial Pipeline resulting in gas shortages along the east coast really got me thinking… “Are we really, still, not concerned about cybersecurity in 2021?” The cyberattack was in the form of ransomware which has now been around since the 1980’s when the first documented ransomware attack took place against the healthcare industry. I do not have to explain the cost involved in such an incident, you can see it firsthand and unfortunately, some of you have experienced it firsthand. As the years go on, the cost of a cybersecurity attack increases.

BlackCSI, a leading managed technology services provider, announced that the company is helping healthcare organizations protect patient data with the latest in cybersecure technology. Recent studies show startling statistics in the healthcare industry’s ability to safeguard patient records. 

BlackCSI, a leading managed technology services provider (MTSP), proactively helps businesses address the increased threat of malware affecting small to mid-sized businesses (SMBs) in 2021. As more companies have increased their reliance on their IT networks to securely access information and applications, cybercrime has increased as well. Malicious actors continue to innovate their strategies and have even exploited insecure networks in order to trick users into downloading malware. BlackCSI has developed three simple strategies designed to minimize exposure and dramatically increase the safety and security of their customers’ networks.

Leading Managed Technology Services Provider Reports on Increases in AI Prevalence

HARRISBURG, PA — February 11, 2021 – BlackCSI, a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications are impacting businesses and the technology that powers those businesses. While AI is still in its early stages, global demand has increased drastically. In fact, Statista projects that there will be “8 billion voice assistants by 2023” and according to the IDC, “75% of commercial enterprise apps will use AI by 2021.” As AI continues to expand into ubiquity, small to mid-sized businesses will need to adjust how they operate to take advantage of AI ahead of their competition.

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses 

HARRISBURG, PA — January 2021 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is helping businesses develop strategic plans for workplace interaction as they move into 2021. In 2020, virtually every business was caught “off-guard” with pandemic restrictions, which led to them focusing primarily on ways to survive and stabilize. However, as many of these businesses have successfully reoriented themselves and are back in operation, they are now looking for ways to return to strategic growth in 2021. While businesses are not in control of whether or not there are secondary or tertiary waves of infections, they can adopt a technology plan to support their new workplace environment and ensure productivity.  

BlackCSI, a leading managed technology services provider (MTSP), announced today that it is educating companies on the dramatic spike in cybercrime targeted towards small to mid-sized (SMB) businesses. Cybersecurity Ventures predicted that “cybercrime will cost the world $6 trillion annually by 2021, up from $3 trillion in 2015.” Effectively, this means that criminals have access to unlimited budgets to increase the sophistication of their attacks, meanwhile, business owners are doing little or nothing to defend themselves. 

BlackCSI, a leading managed technology services provider (MTSP), announced today that the COVID-19 pandemic has drastically increased the forecasted demand for cloud solutions among SMBs, even beyond what most were expecting. Due largely to the increased need for Work-From-Home (WFH) solutions, SMBs are investing heavily in the cloud, through services like Microsoft Azure, to equip their organizations with the virtualization solution necessary to take their businesses to the next level. As a result, BlackCSI is helping more and more SMBs transition their on-premise IT network to Microsoft’s Azure.

Leading Managed Technology Services Points Out Section 179 Tax Benefit to SMBs

HARRISBURG, PA — October 2020 – BlackCSI, a leading managed technology services provider (MTSP), announced today that it is helping customers take advantage of a substantial tax deduction, outlined by guidance issued from the IRS, also known as Section 179. Section 179 allows businesses to completely deduct the purchase price of qualifying equipment and/or software purchased or leased during the 2020 tax year. However, the technology or equipment must be operational by the end of the calendar year, December 31, 2020, and with the deadline fast-approaching businesses must leverage its benefits quickly.

BlackCSI, a leading managed technology services provider (MTSP) announced today that the company is preparing small to mid-sized business (SMB) owners on what to expect in the workplace, after the pandemic. With people working from home in droves, there is plenty of speculation as to where the modern business is headed in terms of remote staff, on-premise staff and hybrid staff. With some experts expecting the earliest vaccine to arrive sometime in 2021, most business owners are assessing their options and planning for their futures, now. As a trusted IT advisor, BlackCSI is helping companies to map out solutions to address the new workplace reality.

Leading Managed Technology Services Provider (MTSP) Helps Businesses Owners Persevere Through the Pandemic

HARRISBURG, PA - August 2020 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BlackCSI begins by evaluating an organization’s existing technology and then creates a plan to maximize operations and employee productivity with the proper technology that supports both remote and on-site workers. While more restrictions may be on the horizon, there is no reason why most businesses cannot adapt and thrive, especially when they have a strong technology plan.

BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that went remote during the pandemic experienced significant issues in communication because of the lack of flexibility and technology of their old phone systems causing communication challenges between employees and customers. BlackCSI has come to the rescue of many businesses with their cloud voice solution and the immediate result was higher remote worker productivity and increased customer satisfaction.

Leading Managed Technology Services Provider (MTSP) Helps Businesses in all Industries Create Safe Environments

BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is supplying small to mid-sized businesses (SMBs) with thermal cameras and scanners designed to read body temperature in order to keep their locations safe for employees and customers.