News & Events

SMBs Turn Surveillance Cameras into Data Hubs to Enhance Customer Experience

HARRISBURG, PA — March 2019 – BlackCSI, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) to take advantage of dramatically increased capabilities in surveillance cameras. As security, both online and offline, has become a growing concern for many small business owners, BlackCSI is educating business owners on how recent advances in facial recognition and surveillance camera capabilities can protect their organizations from threats, while simultaneously enhancing customer experience.

BlackCSI to Attend Prominent Industry Event

HARRISBURG, PA – February 2019 - BlackCSI, a leading managed technology services provider (MTSP), announced today that they have been invited to attend the 19th Annual Technology Assurance Group (TAG) convention in Orlando, Florida. The event will take place on April 7-10, 2019 at the Rosen Plaza and will be comprised of North America’s leading MTSPs. TAG is an international organization of independently-owned MTSPs who collectively represent nearly $350M in products and services. The purpose of the conference is to gather likeminded individuals in order to enhance one another’s business through the exchange of new ideas and collaborative effort. The event is invite-only and is reserved for TAG Members, exclusively.

SMBs Now Experiencing Cyberattacks That Have Taken Down Large Enterprises

HARRISBURG, PA – January 2019 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) equip themselves with the necessary cybersecurity protections that every modern company needs to survive. Over the past, large organizations including Target, Equifax, Yahoo and now, Marriott, are being breached by cyberattacks.While these companies have huge IT budgets and dozens of IT staff to ward off attacks like these, they still have proven vulnerable. SMBs face the same level of cyberattacks and must take the proper precautions to protect their customers’ data as well as their own information from being compromised.

HARRISBURG, PA – December 2018 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyberattacks, by addressing the Windows 7 “End of Life” policy that will begin in January of 2020. Microsoft has announced that they will cease supporting the software, providing updates, enhancing security features and the software will essentially become obsolete. SMBs need to be aware of this transition because cybercriminals are constantly inventing new methods and techniques to exploit weak infrastructure. If a business doesn’t adapt and bring in technology that can keep pace with the ever evolving security threats that the modern business faces, they will eventually become a “sitting duck” for cyberattacks.

HARRISBURG, PA – November 2018 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) protect themselves and their customers from DNS (Domain Name Server) attacks through innovative technology solutions. As businesses around the world continue to migrate to cloud-based technology, and the demand for these solutions continues, the risk of a DNS-based attack grows simultaneously, as well. BlackCSI is actively educating the business community and protecting SMBs from these threats.

Leading Provider in Managed Technology Services Teaches Cyber Security Prevention Measures

BlackCSI, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) thwart cyberattacks and protect their organizations from unnecessary downtime by addressing the most common tactic that cybercriminals use to attack modern workplaces; phishing. Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. According to PhishMe research, “91% of the time, phishing emails are behind successful cyberattacks.” BlackCSI is helping businesses identify the 3 tell-tale signs behind the majority of successful phishing attacks and how mere employee awareness can eliminate the vast majority of this threat from entering an organization.

BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) safeguard their infrastructure from cyberattacks in an innovative new way that is likely to gain widespread popularity in the near future. While the majority of SMBs are aware of the prevalence of cyberattacks and the increasing regulations associated with storing and securing customer data, only a select few are utilizing Security Optimization Centers (SOC) in order to protect their organizations.

We cannot thank you enough for being part of the Spring Celebration this past weekend!

For those that hosted a Friends & Family Zone activity or a cheer station along the course, we cannot thank each and everyone of you enough for your dedication, support, energy and excitement during the 5K Celebration! Along with the Race Committee, we had about 175 volunteers helping out and covering all surfaces to assist the event get off without a hitch!

BlackCSI, a leading managed technology services provider, announced today that the company has launched a cybersecurity security-as-a-service program designed to protect businesses from daily attacks. BlackCSI’s cybersecurity-as- a-service is an all inclusive offering that combines best of breed technology for firewalls, antivirus software, phishing prevention, dark web monitoring, and data backup.

Melissa Cornell of BlackCSI was recently invited to speak as the expert presenter to IEC’s Safety Roundtable. The presentation covered how the increased volume and frequency of cyber attacks has made an impact on small to mid-sized businesses. As cyber criminals refine their techniques, small to mid-sized companies may be at a higher risk than larger entities.

Leading Managed Services Technology Provider Joins Forces with Cybersecurity Leader to Optimize Cybersecurity for Business Owners.

BlackCSI, a leader in managed technology services, announced today that the company has partnered with ID Agent, to enhance the security of SMBs (small to mid-sized businesses) across the nation. ID Agent and this partnership will enable business owners, to prevent identity theft and thwart cybercriminals from gaining access to sensitive data.

BlackCSI a leader in managed technology services, announced today that the company sharing its predictions for the future of the technology sector. BlackCSI is preparing business owners for the anticipated technology explosion in 2018. One of the bases for this prediction is the growing number of employed individuals and the omnipresent demand for technology in the modern workplace.

The Central Penn Business Journal hosted their first Cyber Security Symposium on Tuesday, March 6, 2018 at Spooky Nook Sports. The Symposium provided an opportunity for attendees to learn about the key issues facing the cyber security industry and how they affect businesses in Central PA.

BlackCSI is proud to announce the launch of our new website at www.blackcsi.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

Leader in Business Technology Informs Companies on How to Securely Handle Customer Credit Cards

BlackCSI a leader in managed technology services, announced today that the organization is educating business owners on the potential risks facing any organization that accepts, stores and utilizes customer credit cards. The Payment Card Industry Data Security Standard (PCI DSS) applies to any organization, regardless of size, and it imposes rules on business owners who work with customer credit cards. The intention behind the regulations, are to keep customer data secure from breaches; however, businesses that are not in compliance could face up to tens of thousands of dollars in penalties and fines. There are very simple solutions to mitigating these risks and as fellow business owners, the leadership at BlackCSI is sharing these risks and their solutions with the business community, in order to keep companies protected from obscene fines.

Leading Technology Provider Advises SMBs to Trade-In Their Obsolete Tech for the Latest Advancements

BlackCSI a leading technology provider, announced today that the company has begun to advise owners of SMBs (small to mid-sized businesses) to trade-in their obsolete tech for the latest advancements in technology. With many companies already shifting the bulk of their infrastructure to a cloud-based IT environment, BlackCSI is preparing their customers for the inevitable future that any onpremise technology is no longer necessary. In stride with companies like Uber, the world’s largest taxi company that owns no taxis, or AirBnB, the world’s largest hotel company, that owns no hotels, BlackCSI asserts that the most businesses will own no onpremise technology, either.

Leading Unified Communications Provider Protects Local Businesses From Cyber Attacks

BlackCSI a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every day. Cybercrimes are a serious threat and most businesses cannot afford to become the victim of malware, ransomware, phishing, password attacks, denial-of-service (DOS) attacks or malvertising of any sort for a prolonged period of time. Recent advancements in preventative technology have helped SMBs safeguard themselves from unnecessary attacks, network vulnerabilities and company downtime that can often result from such disruptions.

Leading Unified Communications Provider Brings New Technology to Replace MPLS

BlackCSI a leader in unified communications, announced today that the company will now offer SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key application of an SDWAN is to allow companies to build higher-performance WANs using lowercost Internet access, enabling businesses to partially or wholly replace more expensive private WAN connection technologies such as MPLS. Gartner, a marketing research firm, has predicted that by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.

Expert in Unified Communications Shares Reasons Why Many Organizations Are Not Benefiting from VoIP

BlackCSI, a leading provider of unified communications, has been informing small to mid-sized businesses of the top five VoIP audio issues so they can maximize utilization and reap the rewards of this technology. Unfortunately, many companies that have made the investment in VoIP have experienced subpar performance, particularly in the area of call quality. This is due to a variety of factors and left untouched, will cause frustration for everyone associated with the phone system including employees, customers and vendors. BlackCSI has been educating customers on the five most likely culprits of subpar VoIP performance and what steps an SMB can take to fix these issues quickly and simply.