News & Events

BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) safeguard their infrastructure from cyberattacks in an innovative new way that is likely to gain widespread popularity in the near future. While the majority of SMBs are aware of the prevalence of cyberattacks and the increasing regulations associated with storing and securing customer data, only a select few are utilizing Security Optimization Centers (SOC) in order to protect their organizations.

We cannot thank you enough for being part of the Spring Celebration this past weekend!

For those that hosted a Friends & Family Zone activity or a cheer station along the course, we cannot thank each and everyone of you enough for your dedication, support, energy and excitement during the 5K Celebration! Along with the Race Committee, we had about 175 volunteers helping out and covering all surfaces to assist the event get off without a hitch!

BlackCSI, a leading managed technology services provider, announced today that the company has launched a cybersecurity security-as-a-service program designed to protect businesses from daily attacks. BlackCSI’s cybersecurity-as- a-service is an all inclusive offering that combines best of breed technology for firewalls, antivirus software, phishing prevention, dark web monitoring, and data backup.

Melissa Cornell of BlackCSI was recently invited to speak as the expert presenter to IEC’s Safety Roundtable. The presentation covered how the increased volume and frequency of cyber attacks has made an impact on small to mid-sized businesses. As cyber criminals refine their techniques, small to mid-sized companies may be at a higher risk than larger entities.

Leading Managed Services Technology Provider Joins Forces with Cybersecurity Leader to Optimize Cybersecurity for Business Owners.

BlackCSI, a leader in managed technology services, announced today that the company has partnered with ID Agent, to enhance the security of SMBs (small to mid-sized businesses) across the nation. ID Agent and this partnership will enable business owners, to prevent identity theft and thwart cybercriminals from gaining access to sensitive data.

BlackCSI a leader in managed technology services, announced today that the company sharing its predictions for the future of the technology sector. BlackCSI is preparing business owners for the anticipated technology explosion in 2018. One of the bases for this prediction is the growing number of employed individuals and the omnipresent demand for technology in the modern workplace.

The Central Penn Business Journal hosted their first Cyber Security Symposium on Tuesday, March 6, 2018 at Spooky Nook Sports. The Symposium provided an opportunity for attendees to learn about the key issues facing the cyber security industry and how they affect businesses in Central PA.

BlackCSI is proud to announce the launch of our new website at www.blackcsi.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

Leader in Business Technology Informs Companies on How to Securely Handle Customer Credit Cards

BlackCSI a leader in managed technology services, announced today that the organization is educating business owners on the potential risks facing any organization that accepts, stores and utilizes customer credit cards. The Payment Card Industry Data Security Standard (PCI DSS) applies to any organization, regardless of size, and it imposes rules on business owners who work with customer credit cards. The intention behind the regulations, are to keep customer data secure from breaches; however, businesses that are not in compliance could face up to tens of thousands of dollars in penalties and fines. There are very simple solutions to mitigating these risks and as fellow business owners, the leadership at BlackCSI is sharing these risks and their solutions with the business community, in order to keep companies protected from obscene fines.

Leading Technology Provider Advises SMBs to Trade-In Their Obsolete Tech for the Latest Advancements

BlackCSI a leading technology provider, announced today that the company has begun to advise owners of SMBs (small to mid-sized businesses) to trade-in their obsolete tech for the latest advancements in technology. With many companies already shifting the bulk of their infrastructure to a cloud-based IT environment, BlackCSI is preparing their customers for the inevitable future that any onpremise technology is no longer necessary. In stride with companies like Uber, the world’s largest taxi company that owns no taxis, or AirBnB, the world’s largest hotel company, that owns no hotels, BlackCSI asserts that the most businesses will own no onpremise technology, either.

Leading Unified Communications Provider Protects Local Businesses From Cyber Attacks

BlackCSI a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every day. Cybercrimes are a serious threat and most businesses cannot afford to become the victim of malware, ransomware, phishing, password attacks, denial-of-service (DOS) attacks or malvertising of any sort for a prolonged period of time. Recent advancements in preventative technology have helped SMBs safeguard themselves from unnecessary attacks, network vulnerabilities and company downtime that can often result from such disruptions.

Leading Unified Communications Provider Brings New Technology to Replace MPLS

BlackCSI a leader in unified communications, announced today that the company will now offer SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key application of an SDWAN is to allow companies to build higher-performance WANs using lowercost Internet access, enabling businesses to partially or wholly replace more expensive private WAN connection technologies such as MPLS. Gartner, a marketing research firm, has predicted that by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.

Expert in Unified Communications Shares Reasons Why Many Organizations Are Not Benefiting from VoIP

BlackCSI, a leading provider of unified communications, has been informing small to mid-sized businesses of the top five VoIP audio issues so they can maximize utilization and reap the rewards of this technology. Unfortunately, many companies that have made the investment in VoIP have experienced subpar performance, particularly in the area of call quality. This is due to a variety of factors and left untouched, will cause frustration for everyone associated with the phone system including employees, customers and vendors. BlackCSI has been educating customers on the five most likely culprits of subpar VoIP performance and what steps an SMB can take to fix these issues quickly and simply.

Ruthann Black, President of BlackCSI, Provides Useful Advice to SMBs

 BlackCSI, a leading unified communications provider, helps local businesses protect their networks against growing global attacks. The company’s state-ofthe-art cyber security technology and defense plan enables customers to avoid being held hostage to hackers from other countries’ ransomware attacks which have already been launched on a worldwide scale. Small and mid-sized businesses (SMBs) need to understand the nature of this threat and what appropriate steps they can take in order to secure their technology infrastructure from future breaches.

Leading Unified Communications Provider Brings Enterprise Level Technology to Senior Living Communities to Improve Lives

BlackCSI a leader in unified communications, announced today that the company will now offer a turn-key; television, internet, nurse call, business and residential phone service in a managed solution to the senior living communities across the nation. BlackCSI is an elite provider of managed IT services that is capable of delivering complex, high-end, enterprise-level IT solutions for Fortune 500 companies as well as streamlined, simplified IT solutions that are as user-friendly as one would expect to see in senior living communities. To make things even easier, BlackCSI differentiates itself from the competition with an on-site concierge employee, ensuring that every single piece of technology is always functioning at peak levels for residents. According to the Administration on Aging, “The older population—persons 65 years or older—numbered 46.2 million in 2014. They represented 14.5% of the U.S. population, about one in every seven Americans.” BlackCSI has found new ways to innovate by making some of their products and services simpler and easier-to-use than ever before, while simultaneously providing a client experience that is incredibly personal, which is especially important in these environments.

Leader in Unified Communciations Educates Business Owners on New Workplace

BlackCSI, a leader in unified communications, announced today that the company is helping small to mid-sized businesses (SMBs) reduce their office expenses and increase productivity by capitalizing on the growing trend of remote workers. It’s no secret that millennials have made a major impact redefining the modern workplace and remote workspaces have become more commonplace than ever before. BlackCSI has taken a proactive role in educating business on the benefits of a remote workforce as well as providing the technology to make this transition.

Leaders in Unified Communications Align to Hold Mastermind Meeting in Houston

BlackCSI, a leader in unified communications, announced today that Ruthann Black, President of BlackCSI, has been invited to attend the 17th Annual Technology Assurance Group Convention, an organization of dominant unified communications companies in North America representing $350 million in products and services. The event brings together the most successful leaders in the unified communications sector, in order to elevate the industry as a whole, through the sharing of best business practices, CEO-toCEO collaboration and exchange of viewpoints as the future of technology. The TAG Convention will held at the Royal Sonesta in Houston, Texas on April 2-5. The theme of this year’s convention is “teamwork drives success”. It will focus on the power of teamwork, which is suitingly situated at the nation’s epicenter for space exploration.

Region’s Leader in Unified Communications Educates Customers on the Evolution of Malicious Threats

BlackCSI, a leading provider of unified communications, announced today that the company has launched an awareness campaign on recent advancements in cyber security. As technology has become even more central to business operations, hackers have grown in proficiency and are posing several new threats to business owners. BlackCSI, is actively engaged in alerting customers of these new methods by which hackers are attacking businesses.

Leading Unified Communications Informs Private Practice Owners on How to Thwart 6-Figure Penalty Fees for HIPAA Violations

BlackCSI, a leading provider of unified communications, announced today that the company is educating private healthcare practices on how they can eliminate the risk of incurring large HIPAA penalties simply by updating some of their outdated technology. HIPAA compliance has long been thought of as an unenforceable regulation, with a distant threat of consequences, but in the past year, the government has added pressure to private practices like never before. As a result, BlackCSI is informing all of their current customers about these risks and how they can be eliminated altogether. BlackCSI is also advising those customers on how to get their technology in order, and in compliance with HIPAA regulations before they are penalized with drastic fees, which can sometimes reach up to sixfigure penalties.