News & Events

BlackCSI, a leading managed technology services provider (MTSP), proactively helps businesses address the increased threat of malware affecting small to mid-sized businesses (SMBs) in 2021. As more companies have increased their reliance on their IT networks to securely access information and applications, cybercrime has increased as well. Malicious actors continue to innovate their strategies and have even exploited insecure networks in order to trick users into downloading malware. BlackCSI has developed three simple strategies designed to minimize exposure and dramatically increase the safety and security of their customers’ networks.

Leading Managed Technology Services Provider Reports on Increases in AI Prevalence

HARRISBURG, PA — February 11, 2021 – BlackCSI, a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications are impacting businesses and the technology that powers those businesses. While AI is still in its early stages, global demand has increased drastically. In fact, Statista projects that there will be “8 billion voice assistants by 2023” and according to the IDC, “75% of commercial enterprise apps will use AI by 2021.” As AI continues to expand into ubiquity, small to mid-sized businesses will need to adjust how they operate to take advantage of AI ahead of their competition.

Leading Managed Technology Services Provider Presents Workplace Interaction Strategies for Small to Mid-Sized Businesses 

HARRISBURG, PA — January 2021 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is helping businesses develop strategic plans for workplace interaction as they move into 2021. In 2020, virtually every business was caught “off-guard” with pandemic restrictions, which led to them focusing primarily on ways to survive and stabilize. However, as many of these businesses have successfully reoriented themselves and are back in operation, they are now looking for ways to return to strategic growth in 2021. While businesses are not in control of whether or not there are secondary or tertiary waves of infections, they can adopt a technology plan to support their new workplace environment and ensure productivity.  

BlackCSI, a leading managed technology services provider (MTSP), announced today that it is educating companies on the dramatic spike in cybercrime targeted towards small to mid-sized (SMB) businesses. Cybersecurity Ventures predicted that “cybercrime will cost the world $6 trillion annually by 2021, up from $3 trillion in 2015.” Effectively, this means that criminals have access to unlimited budgets to increase the sophistication of their attacks, meanwhile, business owners are doing little or nothing to defend themselves. 

BlackCSI, a leading managed technology services provider (MTSP), announced today that the COVID-19 pandemic has drastically increased the forecasted demand for cloud solutions among SMBs, even beyond what most were expecting. Due largely to the increased need for Work-From-Home (WFH) solutions, SMBs are investing heavily in the cloud, through services like Microsoft Azure, to equip their organizations with the virtualization solution necessary to take their businesses to the next level. As a result, BlackCSI is helping more and more SMBs transition their on-premise IT network to Microsoft’s Azure.

Leading Managed Technology Services Points Out Section 179 Tax Benefit to SMBs

HARRISBURG, PA — October 2020 – BlackCSI, a leading managed technology services provider (MTSP), announced today that it is helping customers take advantage of a substantial tax deduction, outlined by guidance issued from the IRS, also known as Section 179. Section 179 allows businesses to completely deduct the purchase price of qualifying equipment and/or software purchased or leased during the 2020 tax year. However, the technology or equipment must be operational by the end of the calendar year, December 31, 2020, and with the deadline fast-approaching businesses must leverage its benefits quickly.

BlackCSI, a leading managed technology services provider (MTSP) announced today that the company is preparing small to mid-sized business (SMB) owners on what to expect in the workplace, after the pandemic. With people working from home in droves, there is plenty of speculation as to where the modern business is headed in terms of remote staff, on-premise staff and hybrid staff. With some experts expecting the earliest vaccine to arrive sometime in 2021, most business owners are assessing their options and planning for their futures, now. As a trusted IT advisor, BlackCSI is helping companies to map out solutions to address the new workplace reality.

Leading Managed Technology Services Provider (MTSP) Helps Businesses Owners Persevere Through the Pandemic

HARRISBURG, PA - August 2020 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is building technology plans for businesses to continue to operate through the pandemic. BlackCSI begins by evaluating an organization’s existing technology and then creates a plan to maximize operations and employee productivity with the proper technology that supports both remote and on-site workers. While more restrictions may be on the horizon, there is no reason why most businesses cannot adapt and thrive, especially when they have a strong technology plan.

BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that went remote during the pandemic experienced significant issues in communication because of the lack of flexibility and technology of their old phone systems causing communication challenges between employees and customers. BlackCSI has come to the rescue of many businesses with their cloud voice solution and the immediate result was higher remote worker productivity and increased customer satisfaction.

Leading Managed Technology Services Provider (MTSP) Helps Businesses in all Industries Create Safe Environments

BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is supplying small to mid-sized businesses (SMBs) with thermal cameras and scanners designed to read body temperature in order to keep their locations safe for employees and customers.

BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is providing home office cybersecurity for remote workers to support them through the current pandemic and beyond.

BlackCSI Empowers Companies to Combat COVID-19 with an Innovative Approach Using Microsoft Teams BlackCSI Empowers Companies to Combat COVID-19 with an Innovative Approach Using Microsoft Teams

Leading Technology Provider Educates SMBs on How to Boost Collaboration 

HARRISBURG, PA — April 2020 – BlackCSI, a leading managed technology services provider (MTSP) is empowering business owners to accelerate innovation within their companies through Microsoft’s new software, Teams. Microsoft Teams is a tool that dramatically enhances every employee’s ability to collaborate by integrating the functions of chat, meetings, calls and collaboration into a single platform. With the recent outbreak of COVID-19, mandatory precautions have forced small to mid-sized businesses (SMBs) across the country to innovate after being thrust into an immediate need to keep their operations running, remotely. BlackCSI is proactively helping customers transition to their staff to a remote workforce leveraging Microsoft Teams.

BlackCSI Helps Companies Transition to Remote WorkforceLeading Managed Technology Services Company Giving Businesses the Capability to Work From Home

HARRISBURG, PA — March 2020 – BlackCSI, a leader in managed technology services, announced today that the company is proactively helping small to mid-sized businesses (SMBs) rapidly transition to a remote workforce. With the recent outbreak of COVID-19, mandatory precautions have forced organizations to adopt a work from home policy. BlackCSI has been setting up remote workforces for years and their expertise has enabled the company to be in the leader in their community and enable organizations to make a successful transition in a very short period of time. 

Leading Managed Technology Services Provider Helps Local Companies Move From Outdated Servers With a Seamless Transition to the Cloud

 Leading Managed Technology Services Provider Elevates Customers’ Productivity

HARRISBURG, PA — January 2020 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce is changing drastically, both in demographic and behavioral tendencies. Millennials soon will make up the majority of the workforce and “by 2025, 3 out of every 4 workers, globally, will be a millennial,” (source: TIME Magazine). Millennials and Generation Z have a preference for working remotely and utilizing collaboration enabling tools.

BlackCSI Shares the Power of the Cloud with Customers

 HARRISBURG, PA — December 2019 — Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve over the years and moved into the “cloud”, small businesses have begun to leverage VoIP in new ways to gain competitive advantages in their respective industries. The growth of virtual companies and remote workforces has brought everyone to the same playing field and customers across every industry are looking to work with credible, prestigious, large companies. Here are some ways in which cloud voice can make your business look bigger than it is today.

Leading Managed Technology Services Provider (MTSP) Alerts SMBs of Compromised Data

HARRISBURG, PA — November 2019 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company proactively monitors the Dark Web to keep their customers’ information safe. BlackCSI leverages sophisticated Dark Web intelligence technology to identify, analyze, and check for compromised customer and employee data. Cybercrime is rapidly on the rise in the United States and SMBs need to know if their information is on the Dark Web.

Leading Managed Technology Services Provider (MTSP) Leverages Innovative Wireless Access Points to Secure Connections to the Internet

HARRISBURG, PA – October 2019 - BlackCSI, a leading managed technology services provider (MTSP), announced today that the company has launched a Secure WiFi-as-a-Service program to protect its customers from cyber attacks through wireless access points. Over the past few years, the prevalence of cyber attacks has continued to grow, expanding every SMBs’ need for cybersecurity. One of the most widely utilized methods by cybercriminals is WiFi hacking through an organization’s wireless access points.

Leading Managed Technology Services Provider (MTSP) Shares a New Technology That Will Change the Way We Connect Online

HARRISBURG, PA— September 2019 – BlackCSI, a leading managed technology services provider (MTSP), announced that WebRTC (Real-Time Communications) is set to change the way companies communicate. WebRTC is a way to make phone calls, video calls, send instant messages, and share files with nothing but a web browser. WebRTC is already compatible with an estimate of over 2 billion browsers and is being supported by the major players, including Apple, Google, Microsoft, Mozilla, and Opera. This means companies who want to connect with their customers won’t need their customers to call in through a phone number nor will they be forced to download an app beforehand in order to interact. Communication is poised to become more seamless than ever before, which is a huge opportunity for enhancing customer experience.

Leader in Unified Communications Educates Businesses on the Importance of Proper Internet Utilization and Best Practices

HARRISBURG, PA — August 2019 — BlackCSI, a leading provider in unified communications, announced today that the company is educating its customers on the recent expansion of bandwidth monitoring and management solutions. Essentially, bandwidth monitoring is the practice and policy of tracking the utilization of company bandwidth between all employees, software applications and desktops. The growth of bandwidth management solutions in recent years is due primarily to growth of company provided and personal devices (smart phones, tablets, etc.) connected to an organization’s network.