News & Events

BlackCSI Shares the Power of the Cloud with Customers

 HARRISBURG, PA — December 2019 — Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve over the years and moved into the “cloud”, small businesses have begun to leverage VoIP in new ways to gain competitive advantages in their respective industries. The growth of virtual companies and remote workforces has brought everyone to the same playing field and customers across every industry are looking to work with credible, prestigious, large companies. Here are some ways in which cloud voice can make your business look bigger than it is today.

Leading Managed Technology Services Provider (MTSP) Alerts SMBs of Compromised Data

HARRISBURG, PA — November 2019 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company proactively monitors the Dark Web to keep their customers’ information safe. BlackCSI leverages sophisticated Dark Web intelligence technology to identify, analyze, and check for compromised customer and employee data. Cybercrime is rapidly on the rise in the United States and SMBs need to know if their information is on the Dark Web.

Leading Managed Technology Services Provider (MTSP) Leverages Innovative Wireless Access Points to Secure Connections to the Internet

HARRISBURG, PA – October 2019 - BlackCSI, a leading managed technology services provider (MTSP), announced today that the company has launched a Secure WiFi-as-a-Service program to protect its customers from cyber attacks through wireless access points. Over the past few years, the prevalence of cyber attacks has continued to grow, expanding every SMBs’ need for cybersecurity. One of the most widely utilized methods by cybercriminals is WiFi hacking through an organization’s wireless access points.

Leading Managed Technology Services Provider (MTSP) Shares a New Technology That Will Change the Way We Connect Online

HARRISBURG, PA— September 2019 – BlackCSI, a leading managed technology services provider (MTSP), announced that WebRTC (Real-Time Communications) is set to change the way companies communicate. WebRTC is a way to make phone calls, video calls, send instant messages, and share files with nothing but a web browser. WebRTC is already compatible with an estimate of over 2 billion browsers and is being supported by the major players, including Apple, Google, Microsoft, Mozilla, and Opera. This means companies who want to connect with their customers won’t need their customers to call in through a phone number nor will they be forced to download an app beforehand in order to interact. Communication is poised to become more seamless than ever before, which is a huge opportunity for enhancing customer experience.

Leader in Unified Communications Educates Businesses on the Importance of Proper Internet Utilization and Best Practices

HARRISBURG, PA — August 2019 — BlackCSI, a leading provider in unified communications, announced today that the company is educating its customers on the recent expansion of bandwidth monitoring and management solutions. Essentially, bandwidth monitoring is the practice and policy of tracking the utilization of company bandwidth between all employees, software applications and desktops. The growth of bandwidth management solutions in recent years is due primarily to growth of company provided and personal devices (smart phones, tablets, etc.) connected to an organization’s network.

Leader in Managed Technology Services Educates Customers on Importance of Choosing the Right Cloud Voice Solution for Your Business.

HARRISBURG, PA – July 2019 - BlackCSI, a leading managed technology services provider, announced today that the company has collected and documented the five telltale signs to look out for when selecting a cloud voice provider. With the appeal of enhanced office productivity and increased profitability, it’s no surprise that this technology has taken off. As the benefits of cloud voice continue to stack up, many small and mid-sized businesses are wondering how to choose the right solution. BlackCSI outlines the five most important aspects to consider when evaluating cloud voice.

Leader in Managed Technology Services Educates CEOs on Network Performance

HARRISBURG, PA — June 2019 — BlackCSI, a leader in managed technology services, announced today that the company will be launching an awareness campaign to inform business owners of the 4 types of reports that business owners need to know about in order to objectively measure the performance of their network. In layman’s terms, these reports help CEOs understand why their network may be underperforming and give insight into overall network risk, network vulnerability and simple steps to take in order to strengthen their network and accelerate overall performance. These reports are a telltale sign that a business owner is working with a true Managed Technology Services Provider (MTSP) who is actively protecting and enhancing the company’s network performance.  

SMBs Need to Migrate to Microsoft Azure Before They’re Left Behind

BlackCSI, a leading managed technology services provider (MTSP), is advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible. With Windows 7 expiring at the end of this year, SMBs need to act quickly in order to ensure that their transition goes smoothly and without interruption to their business.

BlackCSI Helps SMBs Utilize Advanced Virtualization Technology to Increase Office Productivity

HARRISBURG, PA — April 2019 — BlackCSI, a leading managed technology services provider (MTSP), announced today that the company now offers SD-WAN-as-a-Service to their small to mid-sized business (SMB) customers. SD-WAN is a leading technology and according to research firm Gartner, “by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.” The reason for the technology’s rise in popularity is due to its simultaneous capacities to increase productivity within an organization while also reducing the total cost of ownership.

SMBs Turn Surveillance Cameras into Data Hubs to Enhance Customer Experience

HARRISBURG, PA — March 2019 – BlackCSI, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) to take advantage of dramatically increased capabilities in surveillance cameras. As security, both online and offline, has become a growing concern for many small business owners, BlackCSI is educating business owners on how recent advances in facial recognition and surveillance camera capabilities can protect their organizations from threats, while simultaneously enhancing customer experience.

BlackCSI to Attend Prominent Industry Event

HARRISBURG, PA – February 2019 - BlackCSI, a leading managed technology services provider (MTSP), announced today that they have been invited to attend the 19th Annual Technology Assurance Group (TAG) convention in Orlando, Florida. The event will take place on April 7-10, 2019 at the Rosen Plaza and will be comprised of North America’s leading MTSPs. TAG is an international organization of independently-owned MTSPs who collectively represent nearly $350M in products and services. The purpose of the conference is to gather likeminded individuals in order to enhance one another’s business through the exchange of new ideas and collaborative effort. The event is invite-only and is reserved for TAG Members, exclusively.

SMBs Now Experiencing Cyberattacks That Have Taken Down Large Enterprises

HARRISBURG, PA – January 2019 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) equip themselves with the necessary cybersecurity protections that every modern company needs to survive. Over the past, large organizations including Target, Equifax, Yahoo and now, Marriott, are being breached by cyberattacks.While these companies have huge IT budgets and dozens of IT staff to ward off attacks like these, they still have proven vulnerable. SMBs face the same level of cyberattacks and must take the proper precautions to protect their customers’ data as well as their own information from being compromised.

HARRISBURG, PA – December 2018 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyberattacks, by addressing the Windows 7 “End of Life” policy that will begin in January of 2020. Microsoft has announced that they will cease supporting the software, providing updates, enhancing security features and the software will essentially become obsolete. SMBs need to be aware of this transition because cybercriminals are constantly inventing new methods and techniques to exploit weak infrastructure. If a business doesn’t adapt and bring in technology that can keep pace with the ever evolving security threats that the modern business faces, they will eventually become a “sitting duck” for cyberattacks.

HARRISBURG, PA – November 2018 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) protect themselves and their customers from DNS (Domain Name Server) attacks through innovative technology solutions. As businesses around the world continue to migrate to cloud-based technology, and the demand for these solutions continues, the risk of a DNS-based attack grows simultaneously, as well. BlackCSI is actively educating the business community and protecting SMBs from these threats.

Leading Provider in Managed Technology Services Teaches Cyber Security Prevention Measures

BlackCSI, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) thwart cyberattacks and protect their organizations from unnecessary downtime by addressing the most common tactic that cybercriminals use to attack modern workplaces; phishing. Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. According to PhishMe research, “91% of the time, phishing emails are behind successful cyberattacks.” BlackCSI is helping businesses identify the 3 tell-tale signs behind the majority of successful phishing attacks and how mere employee awareness can eliminate the vast majority of this threat from entering an organization.

BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) safeguard their infrastructure from cyberattacks in an innovative new way that is likely to gain widespread popularity in the near future. While the majority of SMBs are aware of the prevalence of cyberattacks and the increasing regulations associated with storing and securing customer data, only a select few are utilizing Security Optimization Centers (SOC) in order to protect their organizations.

We cannot thank you enough for being part of the Spring Celebration this past weekend!

For those that hosted a Friends & Family Zone activity or a cheer station along the course, we cannot thank each and everyone of you enough for your dedication, support, energy and excitement during the 5K Celebration! Along with the Race Committee, we had about 175 volunteers helping out and covering all surfaces to assist the event get off without a hitch!

BlackCSI, a leading managed technology services provider, announced today that the company has launched a cybersecurity security-as-a-service program designed to protect businesses from daily attacks. BlackCSI’s cybersecurity-as- a-service is an all inclusive offering that combines best of breed technology for firewalls, antivirus software, phishing prevention, dark web monitoring, and data backup.

Melissa Cornell of BlackCSI was recently invited to speak as the expert presenter to IEC’s Safety Roundtable. The presentation covered how the increased volume and frequency of cyber attacks has made an impact on small to mid-sized businesses. As cyber criminals refine their techniques, small to mid-sized companies may be at a higher risk than larger entities.