News & Events

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

BlackCSI Addresses State of the Union for Technology In 2018


BlackCSI a leader in managed technology services, announced today that the company sharing its predictions for the future of the technology sector. BlackCSI is preparing business owners for the anticipated technology explosion in 2018. One of the bases for this prediction is the growing number of employed individuals and the omnipresent demand for technology in the modern workplace.

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BlackCSI's Ruthann Black on panel at the first-ever CPBJ Cyber Security Symposium!


The Central Penn Business Journal hosted their first Cyber Security Symposium on Tuesday, March 6, 2018 at Spooky Nook Sports. The Symposium provided an opportunity for attendees to learn about the key issues facing the cyber security industry and how they affect businesses in Central PA.

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BlackCSI launches new website!

BlackCSI is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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BlackCSI Alerts Business Community About PCI Compliance

Leader in Business Technology Informs Companies on How to Securely Handle Customer Credit Cards

BlackCSI a leader in managed technology services, announced today that the organization is educating business owners on the potential risks facing any organization that accepts, stores and utilizes customer credit cards. The Payment Card Industry Data Security Standard (PCI DSS) applies to any organization, regardless of size, and it imposes rules on business owners who work with customer credit cards. The intention behind the regulations, are to keep customer data secure from breaches; however, businesses that are not in compliance could face up to tens of thousands of dollars in penalties and fines. There are very simple solutions to mitigating these risks and as fellow business owners, the leadership at BlackCSI is sharing these risks and their solutions with the business community, in order to keep companies protected from obscene fines.

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BlackCSI Declares On-Premise Technology Obsolete

Leading Technology Provider Advises SMBs to Trade-In Their Obsolete Tech for the Latest Advancements

BlackCSI a leading technology provider, announced today that the company has begun to advise owners of SMBs (small to mid-sized businesses) to trade-in their obsolete tech for the latest advancements in technology. With many companies already shifting the bulk of their infrastructure to a cloud-based IT environment, BlackCSI is preparing their customers for the inevitable future that any onpremise technology is no longer necessary. In stride with companies like Uber, the world’s largest taxi company that owns no taxis, or AirBnB, the world’s largest hotel company, that owns no hotels, BlackCSI asserts that the most businesses will own no onpremise technology, either.

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BlackCSI Receives Cybersecurity Certification

Leading Unified Communications Provider Protects Local Businesses From Cyber Attacks

BlackCSI a leading provider of unified communications has announced that the company is certified to provide cybersecurity solutions to SMBs (small to mid-sized businesses) to protect them from the barrage of cyber-attacks that occur every day. Cybercrimes are a serious threat and most businesses cannot afford to become the victim of malware, ransomware, phishing, password attacks, denial-of-service (DOS) attacks or malvertising of any sort for a prolonged period of time. Recent advancements in preventative technology have helped SMBs safeguard themselves from unnecessary attacks, network vulnerabilities and company downtime that can often result from such disruptions.

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BlackCSI Enhances Customers’ Network Performance With New Sd-Wan Technology

Leading Unified Communications Provider Brings New Technology to Replace MPLS

BlackCSI a leader in unified communications, announced today that the company will now offer SD-WAN (Software-Defined Networking in a Wide Area Network). SD-WAN simplifies the management and operation of a WAN (Wide Area Network) by separating the networking hardware from its control mechanism. A key application of an SDWAN is to allow companies to build higher-performance WANs using lowercost Internet access, enabling businesses to partially or wholly replace more expensive private WAN connection technologies such as MPLS. Gartner, a marketing research firm, has predicted that by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.

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BlackCSI Informs Small to Mid-Sized Businesses of the Top 5 VoIP Audio Issues

Expert in Unified Communications Shares Reasons Why Many Organizations Are Not Benefiting from VoIP

BlackCSI, a leading provider of unified communications, has been informing small to mid-sized businesses of the top five VoIP audio issues so they can maximize utilization and reap the rewards of this technology. Unfortunately, many companies that have made the investment in VoIP have experienced subpar performance, particularly in the area of call quality. This is due to a variety of factors and left untouched, will cause frustration for everyone associated with the phone system including employees, customers and vendors. BlackCSI has been educating customers on the five most likely culprits of subpar VoIP performance and what steps an SMB can take to fix these issues quickly and simply.

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BlackCSI’s Cybersecurity Technology Helps Local Businesses Protect Their Networks Against Global Attacks

Ruthann Black, President of BlackCSI, Provides Useful Advice to SMBs

 BlackCSI, a leading unified communications provider, helps local businesses protect their networks against growing global attacks. The company’s state-ofthe-art cyber security technology and defense plan enables customers to avoid being held hostage to hackers from other countries’ ransomware attacks which have already been launched on a worldwide scale. Small and mid-sized businesses (SMBs) need to understand the nature of this threat and what appropriate steps they can take in order to secure their technology infrastructure from future breaches.

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BlackCSI Simplifies & Streamlines Technology To Serve Seniors

Leading Unified Communications Provider Brings Enterprise Level Technology to Senior Living Communities to Improve Lives

BlackCSI a leader in unified communications, announced today that the company will now offer a turn-key; television, internet, nurse call, business and residential phone service in a managed solution to the senior living communities across the nation. BlackCSI is an elite provider of managed IT services that is capable of delivering complex, high-end, enterprise-level IT solutions for Fortune 500 companies as well as streamlined, simplified IT solutions that are as user-friendly as one would expect to see in senior living communities. To make things even easier, BlackCSI differentiates itself from the competition with an on-site concierge employee, ensuring that every single piece of technology is always functioning at peak levels for residents. According to the Administration on Aging, “The older population—persons 65 years or older—numbered 46.2 million in 2014. They represented 14.5% of the U.S. population, about one in every seven Americans.” BlackCSI has found new ways to innovate by making some of their products and services simpler and easier-to-use than ever before, while simultaneously providing a client experience that is incredibly personal, which is especially important in these environments.

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BlackCSI Helps SMBs Reduce Overhead and Boost Productivity With Remote Workers

Leader in Unified Communciations Educates Business Owners on New Workplace

BlackCSI, a leader in unified communications, announced today that the company is helping small to mid-sized businesses (SMBs) reduce their office expenses and increase productivity by capitalizing on the growing trend of remote workers. It’s no secret that millennials have made a major impact redefining the modern workplace and remote workspaces have become more commonplace than ever before. BlackCSI has taken a proactive role in educating business on the benefits of a remote workforce as well as providing the technology to make this transition.

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BlackCSI Invited To Technology Assurance Group’s 17th Annual Convention

Leaders in Unified Communications Align to Hold Mastermind Meeting in Houston

BlackCSI, a leader in unified communications, announced today that Ruthann Black, President of BlackCSI, has been invited to attend the 17th Annual Technology Assurance Group Convention, an organization of dominant unified communications companies in North America representing $350 million in products and services. The event brings together the most successful leaders in the unified communications sector, in order to elevate the industry as a whole, through the sharing of best business practices, CEO-toCEO collaboration and exchange of viewpoints as the future of technology. The TAG Convention will held at the Royal Sonesta in Houston, Texas on April 2-5. The theme of this year’s convention is “teamwork drives success”. It will focus on the power of teamwork, which is suitingly situated at the nation’s epicenter for space exploration.

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BlackCSI’s Cyber-Security Brings Peace of Mind to Business Owners and Their IT Network

Region’s Leader in Unified Communications Educates Customers on the Evolution of Malicious Threats

BlackCSI, a leading provider of unified communications, announced today that the company has launched an awareness campaign on recent advancements in cyber security. As technology has become even more central to business operations, hackers have grown in proficiency and are posing several new threats to business owners. BlackCSI, is actively engaged in alerting customers of these new methods by which hackers are attacking businesses.

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BlackCSI Educates Private Healthcare Practices on How to Handle HIPAA Audits

Leading Unified Communications Informs Private Practice Owners on How to Thwart 6-Figure Penalty Fees for HIPAA Violations

BlackCSI, a leading provider of unified communications, announced today that the company is educating private healthcare practices on how they can eliminate the risk of incurring large HIPAA penalties simply by updating some of their outdated technology. HIPAA compliance has long been thought of as an unenforceable regulation, with a distant threat of consequences, but in the past year, the government has added pressure to private practices like never before. As a result, BlackCSI is informing all of their current customers about these risks and how they can be eliminated altogether. BlackCSI is also advising those customers on how to get their technology in order, and in compliance with HIPAA regulations before they are penalized with drastic fees, which can sometimes reach up to sixfigure penalties.

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BlackCSI Educates Customers on Ransomware

Leader in Unified Communications Helps Businesses Fight Malware

BlackCSI a leader in unified communications, announced today that they have launched a ransomware awareness campaign. The purpose of the campaign is to quickly educate business owners in understanding one of the latest threats now facing small to midsized businesses (SMBs). Ransomware is a specific variation of malware, that is growing in popularity amongst hackers and BlackCSI is doing its best to alert business owners of this new tactic. BlackCSI’s existing customers are very well protected against this type of threat but many business owners may be unaware of the potential destruction this has on an organization.

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BlackCSI Helps Businesses Deploy and Harness the Power of Gigabit Networks

Leading Unified Communications Provider Shares Huge Development in Tech

BlackCSI a leader in unified communications, announced today that the company is helping small to midsized business (SMB) owners deploy and harness the power of Gigabit Networks. BlackCSI will educate business owners on how this technology can bolster company-wide productivity, reduce capital investments in IT infrastructure and equip employees with one of the most central assets they need to work effectively – speed.

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BlackCSI Offers Innovative Cloud Disaster Recovery Solutions

Leading Unified Communications Provider Protects Customer Information Cost Effectively

BlackCSI, a leader in unified communications, announced today that it has launched a program that focuses on cloud-based data safety. This program is aimed to help small to midsized businesses (SMBs) to effectively store, manage, and transfer their critical business files seamlessly while simultaneously increasing the overall security of all of their business files. Whether employees are utilizing files on their servers, laptops, workstations or smartphones, this Cloud Disaster Recovery Program will change the way that business owners handle their sensitive corporate and financial information.

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BlackCSI Educates Customers on Password Protection Policies to Keep Their Businesses Safe

Leading Unified Communications Helps SMBs Protect Their Enterprise Assets

BlackCSI, an industry leader in unified communications, announced today that the company is educating small to midsized businesses (SMBs) on password protection policies to help safeguard their businesses from a variety of threats.

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BlackCSI Reports on Growth of Millenials in Workforce

Leader in Business Community Educates Businesses on Working with Millennials

BlackCSI, a leader in unified communications, is educating business owners on the best way to work with millennials in the modern workplace. As baby boomers continue to retire, younger generations have begun to flood the workplace, bringing a different set of values, codes of conduct and expectations. In order for business owners to achieve higher levels of success, they need to know how to effectively collaborate with a generation that is much different than theirs. While many business owners are quick to dismiss millennials as a passing notion, they may want to take a serious look at how this transition will affect their company. According to Time Magazine, “By 2025, 3 out of every 4 workers globally will be millennials.” This staggering statistic points to the heightened importance to understand the mindset of these young individuals who will one day become the driving forces behind the success of small to mid-sized businesses (SMBs) across the nation.

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BlackCSI Leverages the Power of the Cloud By Offering Customers Workspace as a Service

Leading Unified Communications Helps SMBs Take Advantage of Emerging Technology

BlackCSI an industry leader in unified communications, announced today the release of their newest technology deployment, which is their WaaS (Workspace-as-a-service) program that is being offered to the SMBs (small to mid-sized businesses). The program is designed to help businesses make the proverbial jump to the cloud. As the number of executives increase, so does the demand for more flexible and secure applications, hardware, software and virtualized components. WaaS takes this a step further, by taking office technology to new heights by running every component through a virtualized network, instead of requiring local device management. BlackCSI is very excited to announce this program and to share the valueadds with their existing client base.

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The Internet is notorious for being a minefield of threats, many of which lurk hidden behind innocent-looking links. In order to go about business safely, you need to be able to identify which links you can click; and, which should be skipp...

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