BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

BDR is the Cheat Code to Business Resiliency

BDR is the Cheat Code to Business Resiliency

There is an almost comical laundry list of problems that all businesses should be prepared for, but what’s not funny whatsoever is what happens when you fail to do so. The term “BDR” is often used as an umbrella term to describe what kind of preparation your organization needs, and today, we want to dive into some of the details that you should know.

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Do What You Need to Do to Make Phishing a Non-Issue

Do What You Need to Do to Make Phishing a Non-Issue

If you are a consistent reader of this blog, it will not surprise you that we think of phishing as one of the most significant threats that impact businesses today, regardless of their size or industry. Understanding this threat and implementing effective prevention measures is vital for safeguarding your organization. Let's go into how you can minimize the impact of phishing schemes and protect your business.

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The Department of Homeland Security will Use AI, Here’s How?

The Department of Homeland Security will Use AI, Here’s How?

With artificial intelligence becoming a household conversation starter across the country, it’s no wonder the technology has become a key part of operations for countless entities. It’s used in business, education, civic life, and elsewhere… including the U.S. Department of Homeland Security. How is the US DHS using AI to promote the security of everyday Americans?

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Inventory Management: the Key to Effective Business Logistics

Inventory Management: the Key to Effective Business Logistics

Regarding business logistics, inventory management is a significant contributing factor you cannot avoid. It keeps your operations running well, regardless of what type of business you run. Your company will always need its inventory, and managing it effectively and efficiently can save on costs, improve service levels, and promote overall business success.

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Use These Security Tips the Next Time You Travel for Work

Use These Security Tips the Next Time You Travel for Work

Travel has become a common occurrence for many employees and business professionals. Yet despite the travel, their responsibilities do not get put on halt. Whether it’s for a conference, a professional development workshop, or visiting a potential client or vendor, chances are you’ll bring technology with you. It’s up to you to ensure that it is kept safe from today’s rampant cyberthreats.

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Three Qualifications You Should Look for in an MSP

Three Qualifications You Should Look for in an MSP

Many small and medium-sized businesses have serious difficulties when they try to balance their technology needs against the limited resources at their disposal. Fortunately, this serious issue can be resolved effectively by working with a managed service provider (or MSP). The approach that these professionals take outpaces the value that more traditional forms of IT support have been able to offer—whether that support is through an external provider or even an in-house team.

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Use Your Business Technology for Better Change Management Efforts

Use Your Business Technology for Better Change Management Efforts

Whether you like it or not, change comes for us all—particularly for businesses. Any organization that hopes to see any significant growth or innovation will be subject to change. Your organization should be capable of working with change, and when it comes to factors that can influence how well you adapt to change, there is no greater tool than your company’s IT.

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Technology Can Help Promote Improved Worker Wellness

Technology Can Help Promote Improved Worker Wellness

Being a part of the workforce today comes with its share of challenges. Various stressors, both related to work and outside of it, can significantly affect an employee's performance. Therefore, it's crucial for companies to prioritize their team's well-being, and one effective approach is by embracing and promoting the use of technology to make workers’ tasks easier to manage.

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5 Technologies for Any Business That Will Improve Operations

5 Technologies for Any Business That Will Improve Operations

You’ll go through various high and low points when you're running your business. That’s just part of the game; the unpredictability comes with running a business. You might lose confidence in your operations and wonder if you’re making the right calls—particularly with business technology. Thankfully, there are ways you can use technology that take a lot of the guesswork out of what the future holds for your business.

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The Challenges of a 4-Day Workweek

The Challenges of a 4-Day Workweek

There are many ways to increase your team's productivity, but one of the less obvious ones is to consider an alternative work week. Specifically, the idea in question is the four-day workweek, which advocates argue could potentially increase productivity by virtue of working less.

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Let’s Solve Your Business’ Greatest IT Challenges

Let’s Solve Your Business’ Greatest IT Challenges

Technology is crucial to the success of modern-day business operations, so you must ensure efforts are made to keep your IT in proper working order. A managed service provider, or MSP, can make this a much easier task. Today, we want to discuss some of the common IT challenges businesses encounter and how we can address them.

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What is the Apple Mercenary Attack, and Why Should You Care?

What is the Apple Mercenary Attack, and Why Should You Care?

Apple rarely sends out alerts about threats, and that is because threats that target Apple devices are somewhat rare in the first place. However, on April 10, 2024, Apple saw fit to send one to certain users in 92 nations by email. These notifications were “designed to inform and assist users who may have been individually targeted by mercenary spyware attacks.” What does this mean, exactly?

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Endpoint Detection is Critical for Your Organization’s Security

Endpoint Detection is Critical for Your Organization’s Security

In today’s world of perpetual security breaches and cyberattacks, it’s no surprise that the greatest response to such threats is to actively prevent them from harming your organization in the first place. One key tool in this effort is an endpoint detection and response (EDR) solution. With endpoint protection on your business’ side, you can leverage a robust and powerful security solution to handle a significant portion of your network security.

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Tip of the Week: 3 Easy Methods to Police Your IT Infrastructure Policies

Tip of the Week: 3 Easy Methods to Police Your IT Infrastructure Policies

How clearly outlined are your IT-related policies and procedures in the workplace? It is difficult at best to manage these expectations alongside your employees, but it’s a necessary task all the same. Today, we want to help your organization walk the fine line between protecting your assets, data, and reputation, and granting your employees permissions to do what they must on your network infrastructure.

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Automating HR Tasks can Save A Lot of Money

Automating HR Tasks can Save A Lot of Money

Human resources is a critical part of your business, but since it doesn’t generate any actual revenue, there has been a push to cut back on HR spending. In response, many businesses have started using HR automation technology to handle the myriad tasks HR is typically responsible for. Let’s take a look at some of the benefits HR automation can bring to your business. 

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When to Know It’s Time to Upgrade Your Technology

When to Know It’s Time to Upgrade Your Technology

When you ask a managed service provider or other technology expert when you should be upgrading your technology, you’ll likely get a pretty nebulous answer like, “it depends.” That’s because there isn’t necessarily a hard or steadfast response to this question, and the answer will change depending on various factors that are inconsistent across businesses.

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Budgeting for IT Is a Complicated Process

Budgeting for IT Is a Complicated Process

Budgeting for anything can present challenges, especially when businesses heavily rely on information systems. Securing funds for IT initiatives can be particularly daunting in such organizational landscapes. Despite these hurdles, however, the IT sector continues to build steam, with year-over-year business IT spending reaching its highest levels ever. Let’s go into how your IT budget is pivotal in advancing your organizational technology endeavors.

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Three Key Metrics for Your Data Backup and Disaster Recovery Plan

Three Key Metrics for Your Data Backup and Disaster Recovery Plan

When it comes to your business’ data backup and disaster recovery, you want to have clear outcomes that you aim for, as well as metrics that help you gauge success. Today, we want to highlight some of the most important metrics associated with data backup and disaster recovery, as well as the importance of testing your systems. Trust us when we say that a solid data backup and disaster recovery strategy is crucial to the success of any business—including yours.

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AI is Changing the Healthcare Industry

AI is Changing the Healthcare Industry

Healthcare is one channel where data continues to flow in and today’s technology is using some new innovations to keep up with provider demands. AI is one of the most transformative technologies in recent times, but understanding how healthcare benefits from it is important to get the most out of it. Today, we take a look at how AI is being used in healthcare. 

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Identifying and Combating Potential Phishing Attacks

Identifying and Combating Potential Phishing Attacks

Phishing scams are one of the most common (and insidious) problems you and your team may encounter. While it may seem simple to avoid a phishing attack, the truth is that many of these schemes are highly sophisticated and are constantly evolving to become more so.

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Latest News & Events

Leading MTSP Takes a Proactive Approach to Securing Valuable Information HARRISBURG, PA – May 9, 2024 – BlackCSI, a leading managed technology services provider, has announced the launch of a comprehensive program designed to backup Microso...

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There is an almost comical laundry list of problems that all businesses should be prepared for, but what’s not funny whatsoever is what happens when you fail to do so. The term “BDR” is often used as an umbrella term to describe what kind o...

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