BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Five Controversial Technologies You Need to Be Careful With

Five Controversial Technologies You Need to Be Careful With

With many compliance and regulation laws existing in today’s business world, it’s no small wonder that ethical dilemmas surrounding business technology are more common than you might expect. Let’s go over five of the more controversial uses of technology so you can avoid facing them during the course of your operations.

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4 Ways to Get More Productivity Out of Your Smartphone

4 Ways to Get More Productivity Out of Your Smartphone

Smartphones are incredible productivity tools that anyone can take advantage of for personal computing or business purposes. Thanks to the large amount of mobile applications available, there are countless ways that people can reimagine various aspects of their lives for the better. To help you out, we’ve put together four of our favorite smartphone tips that you might find useful.

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Google and Microsoft Both Offer Work Profiles for Businesses

Google and Microsoft Both Offer Work Profiles for Businesses

Microsoft and Google offer work profile systems that can help you keep your personal life and professional life on the same mobile device, albeit separate. These are often found with enterprise settings that allow for greater security and control over how employees use their devices for work duties. Let’s look at how the work profiles function for Microsoft and Google.

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A Digital Detox Might Be Just What You Need

A Digital Detox Might Be Just What You Need

You and your employees are likely exhausted from dealing with technology day in and day out. Even if it is what allows businesses to flourish, you still might want some time away from it from time to time. When it feels like too much, know that a digital detox can be a valid way of temporarily moving away from technology—even in the workplace.

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Docking Your Laptop Can Make it Feel More Like a Desktop

Docking Your Laptop Can Make it Feel More Like a Desktop

Do you prefer to get your work done on a desktop? If so, you’re not alone; laptops are great for mobility, but they do have certain limitations placed on them that you might find difficult to work with. Thankfully, you can make most modern laptops work and feel like a desktop with a couple of modifications and components.

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Your Business Can (and Should) Use Technology to Streamline Operations

Your Business Can (and Should) Use Technology to Streamline Operations

Your business should always strive to prevent interruptions and issues related to operations. With the right technology and appropriate management of it, you will find that you experience far fewer of them. Let’s examine some strategies you can use that will help you build better processes and how technology can aid in this.

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What is Downtime Costing You?

What is Downtime Costing You?

Business owners try to avoid downtime like the plague, but it’s often a challenge to do so. The impact of downtime can be devastating for even the most stable business, and this is even more so the case when you bring profits and bottom lines into view. We’ll take a look at how you can calculate the cost of a downtime event.

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Unnecessary Meetings are a More Serious Problem Than You’d Think

Unnecessary Meetings are a More Serious Problem Than You’d Think

Anyone who has spent a considerable amount of time in a professional occupation knows that meetings come with the territory. After all, running a business requires a lot of coordination, communication, and teamwork, and meetings are opportunities for employees to gather and discuss important business-related ideas. However, the amount of time wasted and misused on unnecessary meetings is a topic of concern.

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Your Productivity is Tied to How Happy Your Team Is

Your Productivity is Tied to How Happy Your Team Is

The best thing you can do for your employees is provide a good work experience, but what do we mean when we say this? In essence, you spend a lot of time trying to find the best fit for your organization, so you want to invest a solid amount of effort into making sure they stick around. This goes beyond compensation; you should consider the following for your business’ work experience.

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Tip of the Week: Mellow Out When Things Aren’t Going Your Way

Tip of the Week: Mellow Out When Things Aren’t Going Your Way

There is a lot made of the importance of productivity when it comes to running a business. Of course, without a consistent output, revenue growth is impossible. As a result, many workers expect the same kind of effort that they give. When they don’t see that effort, tensions can get high and they can get stressed out pretty easily. Today, we will go through a couple of tips that will help you maintain composure when your job delivers more stress than you’d like. 

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Tip of the Week: Five Simple Steps Towards a More Productive Business

Tip of the Week: Five Simple Steps Towards a More Productive Business

If asked, most business owners would likely rank “improving productivity” as one of their overall business goals—and for obvious reasons. Often less obvious, however, is how to go about accomplishing this particular goal. Here, we’ve put together five different but equally effective ways to do so.

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Solving Your Business Problems Isn’t Always Simple

Solving Your Business Problems Isn’t Always Simple

Remote work doesn’t come without its fair share of issues, but with a little creativity and ingenuity, you can help your remote employees overcome them. Let’s examine structured problem solving, a particularly helpful approach to issue resolution that can help your team be more productive throughout the workday.

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What Can You Gain from AI?

What Can You Gain from AI?

AI is a major topic lately, whether it’s on the topic of new and upcoming chatbots that are capable of generating text or making art that can compete with even the most skilled of artists. AI is commonly targeted as a culprit in stealing jobs, as well, and with these applications becoming more sophisticated over time, it’s no wonder people aren’t sure how to react to these developments.

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Keys to Boosting Your Staff’s Morale

Keys to Boosting Your Staff’s Morale

No matter how dedicated some of your employees might be, you will always have the others who are simply in it for the paycheck rather than a desire to be personally connected to the business. If there is too much of a disconnect between the way you see the business and the way your employees see the business, morale and productivity could take a drop.

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4 Tips to Apply to Your Video Conferencing

4 Tips to Apply to Your Video Conferencing

Video conferencing is an essential communication tool for modern businesses and their team members. As such, we wanted to share some tips that can help everyone involved, from the conferencing veteran to the remote work newbie. Here are four.

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Enhance Your Business with New Technology

Enhance Your Business with New Technology

Your business’ operations and performance will vary depending on how you choose to invest your IT resources and budget. If you see marked improvements over the years, then you are doing something right. If things remain the same, however, perhaps you could benefit from a different approach to your technology investments. Let’s examine the subtle art of IT investment and how you should approach it.

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Lean Into Your Collaborative Efforts

Lean Into Your Collaborative Efforts

Collaboration is key in the business world, but it’s not always as easy or as simple as it might seem at first glance. Naturally, when you try to get people to work together, you add even more moving parts to the puzzle, and if you aren’t careful, you can accidentally influence your bottom line, and not in a good way. Here are three helpful tips you can implement for better collaboration strategies.

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A Good CRM Is Vital for Your Business

A Good CRM Is Vital for Your Business

Customer relationship management software, or CRM tools, are not just for use by large corporations with a large workforce. They can be used by small businesses, too, and there are several benefits for an SMB to use one. Here are some of the many benefits you can expect to receive from using a CRM for your organization.

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Mobile Productivity Is Important for Today’s Business

Mobile Productivity Is Important for Today’s Business

Just about everyone has a smartphone these days, but it takes a little know-how and self-awareness to use it in a productive way. Instead of your smartphone turning into a time-wasting device, you can use it to get more work done and reduce your stress levels in the workplace. Here are three helpful tips you can implement to use your smartphone in a better, more productive way.

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Save Time and Money with Workflow Automation

Save Time and Money with Workflow Automation

How often do your employees find themselves stuck in repetitive task loops that not only kill their productivity, but also their motivation? Depending on the task at hand, it might be more often than you, and especially more often than they, would prefer. Workflow automation solutions provide a remedy to this challenge by taking some of the frustration and repetitiveness out of the equation and relying on technology to ensure things get done without a hitch.

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Leading MTSP Utilizes Sophisticated Change Management and Inventory Asset Software to Keep SMBs Secure, Efficient and Profitable HARRISBURG, PA – March 21, 2024 – BlackCSI, a leading managed technology services provider (MTSP), announced to...

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When you ask a managed service provider or other technology expert when you should be upgrading your technology, you’ll likely get a pretty nebulous answer like, “it depends.” That’s because there isn’t necessarily a hard or steadfast respo...

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