BlackCSI Blog

Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Malware is Running Rampant - Learn The 3 Moves to Stop It

Malware is Running Rampant - Learn The 3 Moves to Stop It

BlackCSI, a leading managed technology services provider (MTSP), proactively helps businesses address the increased threat of malware affecting small to mid-sized businesses (SMBs) in 2021. As more companies have increased their reliance on their IT networks to securely access information and applications, cybercrime has increased as well. Malicious actors continue to innovate their strategies and have even exploited insecure networks in order to trick users into downloading malware. BlackCSI has developed three simple strategies designed to minimize exposure and dramatically increase the safety and security of their customers’ networks.

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BlackCSI Shares How Artifical Intelligence (AI) Will Impact Small to Mid-Sized Businesses

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Leading Managed Technology Services Provider Reports on Increases in AI Prevalence

HARRISBURG, PA — February 11, 2021 – BlackCSI, a leading managed technology services provider (MTSP), reported today on the state of artificial intelligence (AI) and how current applications are impacting businesses and the technology that powers those businesses. While AI is still in its early stages, global demand has increased drastically. In fact, Statista projects that there will be “8 billion voice assistants by 2023” and according to the IDC, “75% of commercial enterprise apps will use AI by 2021.” As AI continues to expand into ubiquity, small to mid-sized businesses will need to adjust how they operate to take advantage of AI ahead of their competition.

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BlackCSI Protects SMBs from Exponential Growth in Cybercrime

BlackCSI Protects SMBs from Exponential Growth in Cybercrime

BlackCSI, a leading managed technology services provider (MTSP), announced today that it is educating companies on the dramatic spike in cybercrime targeted towards small to mid-sized (SMB) businesses. Cybersecurity Ventures predicted that “cybercrime will cost the world $6 trillion annually by 2021, up from $3 trillion in 2015.” Effectively, this means that criminals have access to unlimited budgets to increase the sophistication of their attacks, meanwhile, business owners are doing little or nothing to defend themselves. 

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COVID-19 Accelerates Azure Adoption Among BlackCSI’s Customers

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BlackCSI, a leading managed technology services provider (MTSP), announced today that the COVID-19 pandemic has drastically increased the forecasted demand for cloud solutions among SMBs, even beyond what most were expecting. Due largely to the increased need for Work-From-Home (WFH) solutions, SMBs are investing heavily in the cloud, through services like Microsoft Azure, to equip their organizations with the virtualization solution necessary to take their businesses to the next level. As a result, BlackCSI is helping more and more SMBs transition their on-premise IT network to Microsoft’s Azure.

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BlackCSI Helps Businesses Deduct Up to $1M on Qualifying Equipment Expenses

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Leading Managed Technology Services Points Out Section 179 Tax Benefit to SMBs

HARRISBURG, PA — October 2020 – BlackCSI, a leading managed technology services provider (MTSP), announced today that it is helping customers take advantage of a substantial tax deduction, outlined by guidance issued from the IRS, also known as Section 179. Section 179 allows businesses to completely deduct the purchase price of qualifying equipment and/or software purchased or leased during the 2020 tax year. However, the technology or equipment must be operational by the end of the calendar year, December 31, 2020, and with the deadline fast-approaching businesses must leverage its benefits quickly.

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BlackCSI Forecasts What the Future of Work-From-Home Could Look Like After COVID-19

BlackCSI Forecasts What the Future of Work-From-Home Could Look Like After COVID-19

BlackCSI, a leading managed technology services provider (MTSP) announced today that the company is preparing small to mid-sized business (SMB) owners on what to expect in the workplace, after the pandemic. With people working from home in droves, there is plenty of speculation as to where the modern business is headed in terms of remote staff, on-premise staff and hybrid staff. With some experts expecting the earliest vaccine to arrive sometime in 2021, most business owners are assessing their options and planning for their futures, now. As a trusted IT advisor, BlackCSI is helping companies to map out solutions to address the new workplace reality.

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BlackCSI Helps Companies Transition From Old Phone Systems That Hindered Remote Worker Performance

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BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is helping small to mid-sized businesses (SMBs) transition from outdated phone systems that hindered remote worker performance to cloud voice. Many companies that went remote during the pandemic experienced significant issues in communication because of the lack of flexibility and technology of their old phone systems causing communication challenges between employees and customers. BlackCSI has come to the rescue of many businesses with their cloud voice solution and the immediate result was higher remote worker productivity and increased customer satisfaction.

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BlackCSI Offers Thermal Cameras and Scanners Designed to Read Body Temperature to Keep SMB Employees and Customers Safe

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Leading Managed Technology Services Provider (MTSP) Helps Businesses in all Industries Create Safe Environments

BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is supplying small to mid-sized businesses (SMBs) with thermal cameras and scanners designed to read body temperature in order to keep their locations safe for employees and customers.

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BlackCSI Leverages Microsoft Azure to Take Customers Into the Cloud Cost Effectively

BlackCSI Leverages Microsoft Azure to Take Customers Into the Cloud Cost Effectively

Leading Managed Technology Services Provider Helps Local Companies Move From Outdated Servers With a Seamless Transition to the Cloud

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Who’s Stealing Your Bandwidth?

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Leader in Unified Communications Educates Businesses on the Importance of Proper Internet Utilization and Best Practices

HARRISBURG, PA — August 2019 — BlackCSI, a leading provider in unified communications, announced today that the company is educating its customers on the recent expansion of bandwidth monitoring and management solutions. Essentially, bandwidth monitoring is the practice and policy of tracking the utilization of company bandwidth between all employees, software applications and desktops. The growth of bandwidth management solutions in recent years is due primarily to growth of company provided and personal devices (smart phones, tablets, etc.) connected to an organization’s network.

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The 4 Reports a Real MSP Provider Should Be Showing You Every Month

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Leader in Managed Technology Services Educates CEOs on Network Performance

HARRISBURG, PA — June 2019 — BlackCSI, a leader in managed technology services, announced today that the company will be launching an awareness campaign to inform business owners of the 4 types of reports that business owners need to know about in order to objectively measure the performance of their network. In layman’s terms, these reports help CEOs understand why their network may be underperforming and give insight into overall network risk, network vulnerability and simple steps to take in order to strengthen their network and accelerate overall performance. These reports are a telltale sign that a business owner is working with a true Managed Technology Services Provider (MTSP) who is actively protecting and enhancing the company’s network performance.  

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BlackCSI Advises Businesses to Move to the Cloud with Microsoft Azure

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SMBs Need to Migrate to Microsoft Azure Before They’re Left Behind

BlackCSI, a leading managed technology services provider (MTSP), is advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible. With Windows 7 expiring at the end of this year, SMBs need to act quickly in order to ensure that their transition goes smoothly and without interruption to their business.

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BlackCSI Offers SD-WAN-as-a-Service to SMBs

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BlackCSI Helps SMBs Utilize Advanced Virtualization Technology to Increase Office Productivity

HARRISBURG, PA — April 2019 — BlackCSI, a leading managed technology services provider (MTSP), announced today that the company now offers SD-WAN-as-a-Service to their small to mid-sized business (SMB) customers. SD-WAN is a leading technology and according to research firm Gartner, “by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.” The reason for the technology’s rise in popularity is due to its simultaneous capacities to increase productivity within an organization while also reducing the total cost of ownership.

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BlackCSI Offers Next Generation Cybersecurity Solutions

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SMBs Now Experiencing Cyberattacks That Have Taken Down Large Enterprises

HARRISBURG, PA – January 2019 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) equip themselves with the necessary cybersecurity protections that every modern company needs to survive. Over the past, large organizations including Target, Equifax, Yahoo and now, Marriott, are being breached by cyberattacks.While these companies have huge IT budgets and dozens of IT staff to ward off attacks like these, they still have proven vulnerable. SMBs face the same level of cyberattacks and must take the proper precautions to protect their customers’ data as well as their own information from being compromised.

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BLACKCSI Protects SMBs From Windows 7 End of LIfe

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HARRISBURG, PA – December 2018 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyberattacks, by addressing the Windows 7 “End of Life” policy that will begin in January of 2020. Microsoft has announced that they will cease supporting the software, providing updates, enhancing security features and the software will essentially become obsolete. SMBs need to be aware of this transition because cybercriminals are constantly inventing new methods and techniques to exploit weak infrastructure. If a business doesn’t adapt and bring in technology that can keep pace with the ever evolving security threats that the modern business faces, they will eventually become a “sitting duck” for cyberattacks.

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BLACKCSI Shares 3 Best Practices for Thwarting Phishing Attacks

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Leading Provider in Managed Technology Services Teaches Cyber Security Prevention Measures

BlackCSI, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) thwart cyberattacks and protect their organizations from unnecessary downtime by addressing the most common tactic that cybercriminals use to attack modern workplaces; phishing. Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. According to PhishMe research, “91% of the time, phishing emails are behind successful cyberattacks.” BlackCSI is helping businesses identify the 3 tell-tale signs behind the majority of successful phishing attacks and how mere employee awareness can eliminate the vast majority of this threat from entering an organization.

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BlackCSI is Named One of The Top 50 Fastest Growing Companies in the Region

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BlackCSI, a leading managed technology services provider, is proud to announce today that the company has been named to the Central Penn Business Journal’s 22nd annual list of the Top 50 Fastest Growing Companies in Central Pennsylvania.
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Why (and How) SMBs Should Strategically Adopt Technology

Why (and How) SMBs Should Strategically Adopt Technology

There is no question that a small business can benefit from technology, as has been proven time and time again. However, an issue can arise if a business bites off more than it can chew, so to speak, and ultimately creates a spike in costs. A responsible business owner will resist this temptation and prioritize the solutions they need over the ones they want - building profitability and generating capital needed to make other improvements.

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Tip of the Week: How to Better Manage Your Invoices

Tip of the Week: How to Better Manage Your Invoices

It doesn’t matter how good of a service your business provides or how incredible your customer service standards are if your business is lousy at ensuring that payments are received and processed properly. Invoices are an invaluable tool to help ensure your payments due are coming in efficiently. For this week’s tip, we’re examining how to leverage them better.

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The Blockchain May Soon Protect Your Entire Identity

The Blockchain May Soon Protect Your Entire Identity

Blockchain is one of the latest and greatest developments to come in computing. The spotlight is on Bitcoin, Ether, Litecoin, Dogecoin, and several other cryptocurrencies that take advantage of the blockchain, but it’s important to remember that it’s not exclusive to cryptocurrencies. In fact, it has several great uses, with some of the most important being cyber security, transparency, and privacy.

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Latest News & Events

BlackCSI, a leading managed technology services provider (MTSP), proactively helps businesses address the increased threat of malware affecting small to mid-sized businesses (SMBs) in 2021. As more companies have increased their reliance on...

Latest Blog

 More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT securit...

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