BlackCSI Blog

Ruthann Black, President, Chief Executive Officer and founder of BlackCSI has over 25 years of experience in Training, Professional Business Development and IT Systems Integration. Prior to starting BlackCSI, she served as a Solutions Development Manager and Project Manager for IBM Corporation for 12 years.

Who’s Stealing Your Bandwidth?

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Leader in Unified Communications Educates Businesses on the Importance of Proper Internet Utilization and Best Practices

HARRISBURG, PA — August 2019 — BlackCSI, a leading provider in unified communications, announced today that the company is educating its customers on the recent expansion of bandwidth monitoring and management solutions. Essentially, bandwidth monitoring is the practice and policy of tracking the utilization of company bandwidth between all employees, software applications and desktops. The growth of bandwidth management solutions in recent years is due primarily to growth of company provided and personal devices (smart phones, tablets, etc.) connected to an organization’s network.

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The 4 Reports a Real MSP Provider Should Be Showing You Every Month

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Leader in Managed Technology Services Educates CEOs on Network Performance

HARRISBURG, PA — June 2019 — BlackCSI, a leader in managed technology services, announced today that the company will be launching an awareness campaign to inform business owners of the 4 types of reports that business owners need to know about in order to objectively measure the performance of their network. In layman’s terms, these reports help CEOs understand why their network may be underperforming and give insight into overall network risk, network vulnerability and simple steps to take in order to strengthen their network and accelerate overall performance. These reports are a telltale sign that a business owner is working with a true Managed Technology Services Provider (MTSP) who is actively protecting and enhancing the company’s network performance.  

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BlackCSI Advises Businesses to Move to the Cloud with Microsoft Azure

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SMBs Need to Migrate to Microsoft Azure Before They’re Left Behind

BlackCSI, a leading managed technology services provider (MTSP), is advising small and mid-sized businesses (SMBs) to move to Microsoft Azure as soon as possible. With Windows 7 expiring at the end of this year, SMBs need to act quickly in order to ensure that their transition goes smoothly and without interruption to their business.

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BlackCSI Offers SD-WAN-as-a-Service to SMBs

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BlackCSI Helps SMBs Utilize Advanced Virtualization Technology to Increase Office Productivity

HARRISBURG, PA — April 2019 — BlackCSI, a leading managed technology services provider (MTSP), announced today that the company now offers SD-WAN-as-a-Service to their small to mid-sized business (SMB) customers. SD-WAN is a leading technology and according to research firm Gartner, “by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.” The reason for the technology’s rise in popularity is due to its simultaneous capacities to increase productivity within an organization while also reducing the total cost of ownership.

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BlackCSI Offers Next Generation Cybersecurity Solutions

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SMBs Now Experiencing Cyberattacks That Have Taken Down Large Enterprises

HARRISBURG, PA – January 2019 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) equip themselves with the necessary cybersecurity protections that every modern company needs to survive. Over the past, large organizations including Target, Equifax, Yahoo and now, Marriott, are being breached by cyberattacks.While these companies have huge IT budgets and dozens of IT staff to ward off attacks like these, they still have proven vulnerable. SMBs face the same level of cyberattacks and must take the proper precautions to protect their customers’ data as well as their own information from being compromised.

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BLACKCSI Protects SMBs From Windows 7 End of LIfe

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HARRISBURG, PA – December 2018 - BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyberattacks, by addressing the Windows 7 “End of Life” policy that will begin in January of 2020. Microsoft has announced that they will cease supporting the software, providing updates, enhancing security features and the software will essentially become obsolete. SMBs need to be aware of this transition because cybercriminals are constantly inventing new methods and techniques to exploit weak infrastructure. If a business doesn’t adapt and bring in technology that can keep pace with the ever evolving security threats that the modern business faces, they will eventually become a “sitting duck” for cyberattacks.

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BLACKCSI Shares 3 Best Practices for Thwarting Phishing Attacks

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Leading Provider in Managed Technology Services Teaches Cyber Security Prevention Measures

BlackCSI, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) thwart cyberattacks and protect their organizations from unnecessary downtime by addressing the most common tactic that cybercriminals use to attack modern workplaces; phishing. Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. According to PhishMe research, “91% of the time, phishing emails are behind successful cyberattacks.” BlackCSI is helping businesses identify the 3 tell-tale signs behind the majority of successful phishing attacks and how mere employee awareness can eliminate the vast majority of this threat from entering an organization.

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BlackCSI is Named One of The Top 50 Fastest Growing Companies in the Region

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BlackCSI, a leading managed technology services provider, is proud to announce today that the company has been named to the Central Penn Business Journal’s 22nd annual list of the Top 50 Fastest Growing Companies in Central Pennsylvania.
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Why (and How) SMBs Should Strategically Adopt Technology

Why (and How) SMBs Should Strategically Adopt Technology

There is no question that a small business can benefit from technology, as has been proven time and time again. However, an issue can arise if a business bites off more than it can chew, so to speak, and ultimately creates a spike in costs. A responsible business owner will resist this temptation and prioritize the solutions they need over the ones they want - building profitability and generating capital needed to make other improvements.

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Tip of the Week: How to Better Manage Your Invoices

Tip of the Week: How to Better Manage Your Invoices

It doesn’t matter how good of a service your business provides or how incredible your customer service standards are if your business is lousy at ensuring that payments are received and processed properly. Invoices are an invaluable tool to help ensure your payments due are coming in efficiently. For this week’s tip, we’re examining how to leverage them better.

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The Blockchain May Soon Protect Your Entire Identity

The Blockchain May Soon Protect Your Entire Identity

Blockchain is one of the latest and greatest developments to come in computing. The spotlight is on Bitcoin, Ether, Litecoin, Dogecoin, and several other cryptocurrencies that take advantage of the blockchain, but it’s important to remember that it’s not exclusive to cryptocurrencies. In fact, it has several great uses, with some of the most important being cyber security, transparency, and privacy.

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Despite Blockchain Security, Cryptocurrency Has Thieves Too

Despite Blockchain Security, Cryptocurrency Has Thieves Too

Cryptocurrencies are still one of the better known uses of blockchain technology, and though their values seem to have leveled off since the explosive growth they experienced a few months ago, that has not stopped people from seeking them out. Of course, where there’s money to be had, you’re sure to find cybercriminals.

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Getting to Know Technology: Processor

Getting to Know Technology: Processor

A computer is a complicated device, so it needs something to help it “think.” Because of this weighty responsibility, the component that serves this purpose is arguably one of the most important of all a computer’s pieces. Known as a CPU, this little chip is truly essential to the computer’s function. For today’s Tech Term, we’ll examine it a little more closely.

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What You Need to Know About the Growing FinTech Market

What You Need to Know About the Growing FinTech Market

Money needs to move in order for the economy to work. Traditionally, banks are the major lending institutions, and as a result have to adhere to a myriad of regulations. To provide an equitable system that people aren’t afraid to utilize, there are a lot of checks and balances that have put in place by the bank and regulators, alike. Today, there is growth of what are called marketplace lenders (MPLs) that are changing the way people (and organizations) can access capital and it is fueled by what is referred to as FinTech, or financial technology. Today, we will take a short look at FinTech and how it is changing the way we manage, borrow, pay, see, and use money.

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Your IT is Your Business’ Health... We Can Help Take Care of It

Your IT is Your Business’ Health... We Can Help Take Care of It

Uh oh - your critical business systems are acting up again, and you aren’t sure what’s causing the problem. Fortunately, you aren’t caught up in this alone. There are those that can help you, just like a doctor would if you were ill. However, instead of calling your healthcare provider, you want to call a managed services provider.

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Tip of the Week: Using Microsoft Word to Edit a PDF Document

Tip of the Week: Using Microsoft Word to Edit a PDF Document

In case you’re looking for a nice alternative PDF file-editing software, the most recent version of Microsoft Word can do so. Since the investment for Adobe Acrobat isn’t for everyone, you can instead turn to the tried-and-true all-purpose word processing software to edit your PDF files.

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Google Duplex Can Make Calls for You, and More

Google Duplex Can Make Calls for You, and More

At Google I/O 2018, the latest occurrence of Google’s convention for developers, a stunning new technology was demonstrated to those in attendance. Called Google Duplex, it adds a new level of utility and capability to the Google Assistant, in that it enables the Google Assistant to make phone calls on the user’s behalf that are almost indistinguishable from human conversation.

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Getting to Know Technology: RAM

Getting to Know Technology: RAM

Depending on who you ask, RAM will mean a different thing, but in computing, there is only one true meaning. RAM stands for Random Access Memory, and it’s a major component in your computer. But what exactly does it do, and what role does it play in ensuring that your organization stays productive and efficient?

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All Work and No Play Makes Fewer Opportunities

All Work and No Play Makes Fewer Opportunities

The office is a workplace, so it most likely isn’t a place that is often associated with fun and games. However, different aspects of games have been shown to provide significant benefits when introduced into the professional environment. Today, we’ll explore some of the ways that a little frivolity may benefit your office.

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Has Malware Made a Home in Your Router?

Has Malware Made a Home in Your Router?

Hackers and cybercriminals, like most people, tend to gravitate towards high-reward activities. In this case, that means that focus is turning to creating malware that attacks the router, potentially infecting the users that leverage it to connect wirelessly to the Internet. Researchers at Kaspersky Lab recently discovered an example of such a malware, so today, we will review this threat and how to best protect your network.

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Latest News & Events

Leading Managed Technology Services Provider (MTSP) Shares a New Technology That Will Change the Way We Connect OnlineHARRISBURG, PA— September 2019 – BlackCSI, a leading managed technology services provider (MTSP), announced that WebRTC (R...

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 More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT securit...

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