BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why You Shouldn’t Use Your Work Email for Personal Accounts

Why You Shouldn’t Use Your Work Email for Personal Accounts

Efficiency is great, but it should never come at the cost of boundaries. A perfect example of this is your work email address. It might be easy to use it to subscribe to an online service, like Netflix, but this is far from the best idea. Let’s take a look at why it might be a bad idea to breach these boundaries between your personal life and your work life, and why it might have lasting consequences.

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Tip of the Week: How to Shape Your Disaster Recovery Plans

Tip of the Week: How to Shape Your Disaster Recovery Plans

You need to be sure that your business is prepared for disaster, which will necessitate a disaster recovery plan. While there are many steps that go into creating one, we wanted to highlight a few in particular and outline a few best practices to follow for each. Here are three of the most vital elements of a successful business continuity strategy, with a few tips to help you fulfill them most effectively.

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E-Waste is a Major Problem. What Can You Do About It?

E-Waste is a Major Problem. What Can You Do About It?

E-waste is a considerable problem, and not just for businesses; it’s also terrible for the environment. Let’s go over some of the biggest reasons why discarded electronics, including some of the hardware that you invest so much money into, can be problematic, as well as some ways your organization can reduce its e-waste footprint.

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5 Things You Can Do to Be Ready when Technology Falters

5 Things You Can Do to Be Ready when Technology Falters

While we might like to think that all computer problems are an easy fix, there is only so much you can do in certain circumstances. That being said, having a couple of computer maintenance “hacks” under your belt can make things loads easier for you when you do have to get your computer repaired. Here are some tips to consider before it’s time to get your computer repaired.

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Use These Five Tips to Be More Productive from Home

Use These Five Tips to Be More Productive from Home

Many workplaces have taken to fighting the pandemic by adjusting their workplace strategies to enable both in-person and remote work. This change occurs as many companies realize that remote work is indeed a viable option, even in industries that have traditionally been opposed to the concept. With remote work so commonplace, it’s only prudent to include it in the onboarding process. Let’s go over some ways you can encourage your employees to build a more productive home office situation.

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Stay Safe When Shopping Online

Stay Safe When Shopping Online

Some people shop almost exclusively online, and with the holidays gifting many folks gift cards, hackers are on the lookout for ways to exploit those who shop via the Internet. What can you do to stay safe while you are shopping online?

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Fake Ransomware Attacks Work Because People are Scared

Fake Ransomware Attacks Work Because People are Scared

Ransomware is one of the worst threats you can encounter, and the first half of 2021 saw more large-scale ransomware attacks against both individuals and businesses than ever before. A new threat, however, promises to disrupt this trend, and it’s one that you might not have considered: fake ransomware attacks.

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Identifying Errors in Phishing Emails can Save Your Bacon

Identifying Errors in Phishing Emails can Save Your Bacon

Phishing scams have been around for a long time, and they have only grown more convincing and more dangerous. Some businesses can’t even tell the difference between phishing scams and legitimate messages! How can your organization take the fight to phishing emails? It all starts with knowing what to look out for.

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Tip of the Week: Make Sure Your Headphones are Clean

Tip of the Week: Make Sure Your Headphones are Clean

With so many people working remotely, it’s no surprise that folks are used to having headsets on or earbuds in. With increased use, these devices naturally get dirtier than they would otherwise. Let’s take a look at how you might go about cleaning them.

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Best Practices are What Make Us Stand Out

Best Practices are What Make Us Stand Out

You hear the term “best practices” quite often, but unless you know what the buzzword means, it is pretty much meaningless. There actually is some merit to understanding what the term “best practice” is and why it is so important, so without further ado, let’s take a deeper dive into what a best practice actually is.

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Tip of the Week: How to Better Manage Your Invoices

Tip of the Week: How to Better Manage Your Invoices

It doesn’t matter how good of a service your business provides or how incredible your customer service standards are if your business is lousy at ensuring that payments are received and processed properly. Invoices are an invaluable tool to help ensure your payments due are coming in efficiently. For this week’s tip, we’re examining how to leverage them better.

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Three Keys to Proper Software Management

Three Keys to Proper Software Management

Nowadays, every company relies on some kind of software in order to properly function, so you need to ensure that this software is properly managed in order to maintain operations. While this may sound like a grand undertaking, software management is relatively simple and can be whittled down into three steps: leveraging the assets available, testing your strategies, and understanding what it is you have.

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Bias Can Impact Your Business from Within

Bias Can Impact Your Business from Within

Despite what you may have heard, a bias is not an inherently bad thing. However, if not considered rationally, a bias can easily lead you to make a business decision that does more harm than good. Researchers have uncovered why we hold the biases we do, and how we might work to overcome them.

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How to Keep Your Mobile Data Safe

How to Keep Your Mobile Data Safe

Oh no. You slap your pockets in a sudden panic, but you only confirm what you suddenly feared: you’ve lost your mobile device, the one with all of your business data on it. You haven’t an idea where you might have left it - all you know is that it’s just... gone.

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Tip of the Week: Is Spam Ruining Your Email?

Tip of the Week: Is Spam Ruining Your Email?

You don’t need us to tell you that it’s extremely dangerous to hand out information to just anyone that contacts your business. This is important to keep in mind, especially considering how the majority of threats can be sent via email. You’ll likely encounter situations where you need to consider whether or not to click on attachments, as you could potentially put your business at risk.

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Can You Spot the Signs of a Malicious Link?

Can You Spot the Signs of a Malicious Link?

The Internet is notorious for being a minefield of threats, many of which lurk hidden behind innocent-looking links. In order to go about business safely, you need to be able to identify which links you can click; and, which should be skipped.

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Is Your Password Security Up to Par?

Is Your Password Security Up to Par?

Passwords are all over the place these days, whether they’re required to access an online account, or access the devices used to open these accounts. While both types of passwords can make for ideal security conditions, this is only the case if the passwords are strong. If your passwords can be guessed by just about anyone, can you really call it a security measure? New insights from SplashData show that passwords aren’t being considered as much as they need to be.

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Disaster Recovery and Why it Matters to Pennsylvania Businesses

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When you mention the term 'disaster recovery,' most people think about the big ground-shattering events like earthquakes, fires, floods, tropical storms, etc. While these natural events are certainly disasters and devastating in their own right, smaller things can constitute as a disaster for your business, and they aren't seasonal.

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Slow Computer? Increase your memory to boost computer Speeds

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Sometimes when your workstation feels bogged down, a relatively cheap and simply hardware update can make a huge difference in performance. Adding more RAM (Random Access Memory, often just referred to as memory) can be a game changer for your bogged down PC.

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5 Tips for Saving Money on your IT

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Saving a little on your technology can go a long ways, but cutting too many corners can lead to additional problems and expensive downtime. Here are a few ways you can cut costs without creating long term issues.

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Latest News & Events

BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is helping business securely manage their Apple devices, Mac OS, iPads and iPhones with a cloud-based managed IT services tool. 

Latest Blog

How often do your employees find themselves stuck in repetitive task loops that not only kill their productivity, but also their motivation? Depending on the task at hand, it might be more often than you, and especially more often than they...

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