BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Collaboration Tools Can Help Build a Friendlier Workspace

Collaboration Tools Can Help Build a Friendlier Workspace

There’s a misconception in the business world that being too nice will make you appear as a pushover, but as far as cliches go, “Nice guys finish last” doesn’t have much supporting evidence in favor of it.

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Paying Attention to Your Cybersecurity Is Just Good Risk Management

Paying Attention to Your Cybersecurity Is Just Good Risk Management

Small businesses have plenty of problems as it is without the added stress that poor security practices can bring about. Small businesses often overlook security because they deem themselves too small to be of any value to a hacker, but this outlook is short-sighted and irresponsible at best. Let’s go over why you’ll need to make security a priority for your business.

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3 Factors You Need to Consider Before You Upgrade

3 Factors You Need to Consider Before You Upgrade

If you consistently find that technology in your office causes more problems than it’s worth, perhaps it’s time to take a closer look at what you could be doing better with your infrastructure. We want you to look at failing or inoperable/inefficient technology as an opportunity for improvement rather than another large expense. A good hardware refresh centered around your organization’s needs can revitalize operations and improve your bottom line.

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Does Your Company Need a Tech Refresh?

Does Your Company Need a Tech Refresh?

If your team has trouble using the technology in your office, then you might be staring down an opportunity to completely revolutionize the way your business functions through the use of new business technology. It could be something as simple as your hardware being old or your systems needing a reexamination of your business processes; whatever it is, upgrading your business technology can pave the way forward.

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Your Business Has No Choice But to Embrace IoT

Your Business Has No Choice But to Embrace IoT

The Internet of Things (IoT) has become one of the fastest growing technology industries in history. As of 2022, there are over 14 billion connected devices on the IoT with the number to reach over 20 billion by the end of 2026. With that many devices, you may find yourself wondering what types of devices they are. Today, we’ll go through exactly what devices make up the IoT and how to get the IoT to work for your business. 

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Declining PC Shipments Suggest New Business Computing Models

Declining PC Shipments Suggest New Business Computing Models

Building a company’s computing infrastructure is a costly and time-consuming process. Sure, you can purchase new servers; or workstations in bulk, but overall it takes some time to get everything set up and running just how you need it to. PC manufacturers are shipping fewer computers than ever before and that may have an impact on your business’ ability to get the technology it needs when it needs it. Let’s take a look. 

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Business Technology Challenges You’ve Got to Think About

Business Technology Challenges You’ve Got to Think About

Business technology is far from the easiest thing to manage, and it’s mostly because managing technology is not the sole focus of companies (unless you’re us, of course). If you can’t overcome your IT challenges, your business could be held back needlessly. Let’s go over some of the common issues your organization might face with regards to technology management and maintenance. 

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Keeping Ahead of IT Problems Can Be a Complete Game Changer

Keeping Ahead of IT Problems Can Be a Complete Game Changer

You can prevent most problems with your technology infrastructure just by administering basic maintenance to it from time to time. Some companies, however, don’t have in-house IT departments to work toward this goal, and we understand this. That’s why managed services exist, though!

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4 Actions You Can Take to Secure Your Wireless Network

4 Actions You Can Take to Secure Your Wireless Network

Businesses today need to have a robust and secure wireless network, but building one isn’t always that easy. Since there are a lot of machines that use your business’ Wi-Fi—from core machines that are essential to your business’ productivity, to IoT devices that your employees or customers bring onto the network—it is important to understand how best to structure your wireless networks to meet the demands that are put on them. 

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Are You Planning on Increasing Your IT Spending?

Are You Planning on Increasing Your IT Spending?

As we enter the third quarter of the year, now is as good a time as ever to reevaluate how you are spending your IT budget. According to Gartner, your IT spending might actually be increasing, assuming it’s in line with what your organization wants and needs. Are you being intentional with your IT spending? Where are you investing it? Are you spending it on avenues for continued growth? Gartner’s study might yield some interesting ideas which you can call upon to inform your own spending practices.

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What You Need to Know About Point of Sale Systems

What You Need to Know About Point of Sale Systems

More small businesses than ever before are selling products, goods, and services to their loyal customers, which means they need ways to process these transactions. Enter the point of sale system, a business’ preferred tool to process transactions in a retail environment. What goes into a successful point of sale system, and how can you use one for your business?

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The Server Room is The Brains of Your Business

The Server Room is The Brains of Your Business

Your business runs on its data, and without an infrastructure to support your operations, your productivity will be dead in the water. Most businesses choose to host their data on servers, and if you know anything about these complex pieces of machinery, you know that managing and maintaining them can be an involved process. Let’s go over some best practices to ensure you manage your server infrastructure appropriately.

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Automation is Key to Operational Freedom

Automation is Key to Operational Freedom

If we asked you what the difference is between productivity and innovation, would you be able to give us a clear answer? The answer is that one facilitates the other, aided by technology to improve operations and free up employees to focus on other, more lucrative tasks. Let’s take a look at how improving productivity can improve innovation, thereby increasing your organization’s ability to do great things.

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VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

VoIP is a Lot Like Traditional Phone Services… Just Much, Much Better

It doesn’t matter what kind of business you are; you probably use the telephone to a certain degree. Whether you are still relying on landlines or have graduated to more advanced solutions, your organization will always need a solid phone system to back up its communications with clients, customers, and staff. A VoIP system can be an incredibly valuable asset when implemented properly.

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The Latest Global Data Protection Index Might Reinforce Your Current Business Frustrations

The Latest Global Data Protection Index Might Reinforce Your Current Business Frustrations

What are some of the modern challenges that your business struggles with? Maybe it’s technology management or maybe it’s network security. According to the GDPI 2021 survey issued by Dell, certain trends are overwhelmingly dangerous for countless businesses out there. Let’s take a look at the results of the 2021 survey and what they might mean for your business.

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Let’s Take a Look Behind the Curtain of a Remote Business

Let’s Take a Look Behind the Curtain of a Remote Business

With today’s ever-expanding remote workforce, there is all the more reason to implement technology solutions that empower your organization to increase its range of options for working outside of the office. We’ve put together three of the key technology solutions we think your organization could benefit from to improve its remote capabilities and take business on the road.

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3 Ways You Can Take Advantage of the Internet of Things

3 Ways You Can Take Advantage of the Internet of Things

With the Internet of Things growing at a rapid pace, there are many opportunities for your business to reap considerable rewards from its proper utilization. It can automate certain processes, save you capital, and mitigate human error. Let’s examine how your business can use the Internet of Things to its benefit without breaking the bank.

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Tip of the Week: Keeping a Clean Computer

Tip of the Week: Keeping a Clean Computer

Computers are machines, and machines function best when they are kept clean and tidy. Therefore, to get the most return on your investment for your computer and other computing hardware, you’ll have to keep things relatively clean. Today’s blog is all about how to make sure this happens!

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Are Ethical Hackers the New Defense Against Cybercrime for Small Businesses?

Are Ethical Hackers the New Defense Against Cybercrime for Small Businesses?

While considering cybercrime, it’s very easy to slip into a dichotomy: hackers are bad, while not-hackers are good. Like most things in life, however, the truth is that there is a spectrum to cybercrime. Let’s take a few moments to consider a few different types of hackers, and the hats that their roles determine they wear.

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Fake Ransomware Attacks Work Because People are Scared

Fake Ransomware Attacks Work Because People are Scared

Ransomware is one of the worst threats you can encounter, and the first half of 2021 saw more large-scale ransomware attacks against both individuals and businesses than ever before. A new threat, however, promises to disrupt this trend, and it’s one that you might not have considered: fake ransomware attacks.

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Latest News & Events

Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks HARRISBURG, PA – January 24, 2023 – BlackCSI, a leading managed technology ser-vices provider (MTSP), announced today that the company has launched a Ransomware-as-...

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There’s a misconception in the business world that being too nice will make you appear as a pushover, but as far as cliches go, “Nice guys finish last” doesn’t have much supporting evidence in favor of it.

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