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BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

5 Common Technology Issues That Must Be Addressed by SMBs

5 Common Technology Issues That Must Be Addressed by SMBs

There’s no getting around the fact that technology is critical for business operations, but with technology come various challenges that need to be addressed. If you’re not careful, issues with your IT can distract you from other technology problems that could develop even further if left unchecked. Let’s look at five of the most common technology issues that modern businesses face.


If you’re not ready to tackle cybersecurity issues, then you’re in for a rude awakening. With malware, ransomware, phishing threats, and so much more out there, you need to take measures to protect your sensitive data.

Data Privacy and Compliance

On a similar note, data privacy regulations have only grown more stringent with time, so you need to take measures to ensure you are adhering to compliance laws and regulations. Failing to do so could result in legal action and fines levied against you.

Legacy Systems and Integrations

If your business is using out-of-date systems and software, you’re likely struggling with incompatibility issues. Newer software isn’t always going to play nice with legacy systems, so you need to invest in new platforms and modern solutions that are compatible 

Digital Transformation

When businesses adopt new technologies, there is often the potential for digital transformation to cause disruption, whether it’s because of employee resistance, skills gaps, or restructuring. How a business navigates this disruption will be pivotal to ensuring that the customer experience is not impacted.

Scaling and Business Agility

Your infrastructure will need to scale according to its needs, and implementing systems that are not capable of this scalability could hinder your company’s ability to grow. Make sure that you deploy solutions that can handle a change in increased workload and performance. One way you can do this is through cloud-based tools that can be used either short-term or long-term, depending on your needs.

If you want your business’ technology to work for you rather than against you, we recommend implementing managed IT services from BlackCSI. Our tried and true business model of scalable and affordable managed services will help your business overcome any technology challenges out there. Get started with a phone call to (717) 620-3042.

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