BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How to Make Smarter Decisions About Your Servers

How to Make Smarter Decisions About Your Servers

Servers contribute a significant effort toward your computing infrastructure, so it makes sense that you want devices that can fulfill your needs with performance, reliability, and security. To get the most out of your server units, we like to recommend you consider the following six tips when choosing new server hardware.

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How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

Self-service checkout registers are incredibly popular with Gen Z, and while there are differing opinions on them and their impact on the workforce, there’s no denying that they are here to stay. That said, there is much discussion on whether or not biometric payment processing would make for a more efficient method of checkout. Spoiler alert: it doesn’t, and it’s not welcome for either consumers or organizations.

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A VPN Can Be a Useful Tool in Your Cybersecurity Efforts

A VPN Can Be a Useful Tool in Your Cybersecurity Efforts

It can’t come as a surprise that businesses are starting to grow concerned about the potential of getting hit by a cyberattack. Just look at what's happening out there. Literally millions of hackers trying to enter, steal, and sell your business’ data. To help protect their data, businesses should consider the adoption of a Virtual Private Network (VPN), which adeptly conceals data during its transit. Let's take a look into some of the most compelling reasons why your business should embrace the use of a VPN.

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You Can Do So Many Cool Things with Today’s Smartphones

You Can Do So Many Cool Things with Today’s Smartphones

With all the doom and gloom surrounding cybersecurity, it’s easy to get lost in the negative aspect of technology advancement. That being said, however, we do really love technology, and advancements in smartphone technology, in particular, have made amazing strides and led to great achievements in business and elsewhere. We just wanted to take today to appreciate smartphones and how incredible they are.

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iOS 17 Has a Lot of Interesting New Features to Explore

iOS 17 Has a Lot of Interesting New Features to Explore

Generally speaking, each new iteration of any given operating system will offer some enhancements and improvements to the user’s experience, often via new features. iOS 17, the latest version of Apple’s mobile operating system, is no exception. Let’s go over some of these new features now.

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Microsoft is Working to Revolutionize Long-Term Data Storage

Microsoft is Working to Revolutionize Long-Term Data Storage

Considering the amount of data created on a daily basis, there will eventually come a time when the amount of data will outweigh our ability to store it. The technology giants at Microsoft are taking the initiative to find a solution to this dilemma, and they are working with the University of Southampton in England to make this vision come to life.

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It’s Helpful to Understand New Technology

It’s Helpful to Understand New Technology

With technology taking center stage for most businesses over the past couple years, you might consider yourself fairly knowledgeable about most business-related technology out there. Still, we want to cover five that are the most trendy and, coincidentally, pretty great for business, too. Let’s dive in.

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What Exactly is “Failover”?

What Exactly is “Failover”?

In business, having a continuity strategy is extremely important. One term that you may come across when continuity plans come up is “failover”. Let’s define failover and discuss a few variables that need to be addressed regarding the issue. 

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Explaining the Many Types of Metadata Your Business Might Use

Explaining the Many Types of Metadata Your Business Might Use

Data informs decision making, and your business creates countless data throughout the course of its operations. However, metadata—or data about data—offers a unique opportunity to businesses that understand how it works, particularly in the realm of business intelligence (BI) or business analytics (BA). Let’s discuss the importance of metadata and what your company can glean from it.

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What is VoIP, and What Makes It Good for My Business?

What is VoIP, and What Makes It Good for My Business?

Communications are often the unsung hero in business operations, enabling all others to some degree. As a result, investing in the right tools can very much give your business a boost—and nowadays, the right tool for your communication needs is something called Voice over Internet Protocol, or VoIP, telephony.

Let’s go over what VoIP is, and why it’s the better option for your business.

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Metadata is the Biggest Commodity You’ve Never Heard Of

Metadata is the Biggest Commodity You’ve Never Heard Of

It has become evident over the past several years that understanding how to use all the data that your business creates and obtains has been viewed from many different angles. Metadata is all the underlying information about data.

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Google and Microsoft Both Offer Work Profiles for Businesses

Google and Microsoft Both Offer Work Profiles for Businesses

Microsoft and Google offer work profile systems that can help you keep your personal life and professional life on the same mobile device, albeit separate. These are often found with enterprise settings that allow for greater security and control over how employees use their devices for work duties. Let’s look at how the work profiles function for Microsoft and Google.

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Who Would Use Tape Backup in a Modern Business World?

Who Would Use Tape Backup in a Modern Business World?

Tape backup has been used for a long time, and it was once the most prominent solution for data backup out there. Nowadays, it’s not used much at all, mostly in favor of better and more convenient solutions. However, there has been a slight resurgence in tape backup, so we want to look at why some companies might still use it, despite its flaws.

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Understanding the Blockchain and Its Business Ramifications

Understanding the Blockchain and Its Business Ramifications

You see the word “blockchain” all the time in relation to cryptocurrencies and NFTs, but do you know what it actually means? This is but a small portion of what a blockchain encompasses, and we’re here to discuss today what this technology is capable of.

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Are Foldable Phones Better Yet? Maybe, or Maybe Not

Are Foldable Phones Better Yet? Maybe, or Maybe Not

Foldable phones are an interesting anomaly in recent technological development. The traditional flip phone eventually gave way to the large-screened smartphone, but now the smartphones have veered in the direction of folding. There is a considerable amount of excitement about these devices in some circles, but issues with pricing and fragility have kept them from going too mainstream yet. However, there are some arguments in favor of them that we want to examine today.

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Are Managed Services All They’re Cracked Up to Be?

Are Managed Services All They’re Cracked Up to Be?

Spoiler alert: They certainly are.

Ever since the advent of Internet connectivity enabled the managed service model to develop, Managed IT Service Providers (MSPs) have been able to deliver a uniquely beneficial service to businesses of all sizes. If you’re on the fence about working with an MSP, we have a few reasons that you may just want to do so.

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Your Business’ Swiss Army Phone

Your Business’ Swiss Army Phone

Mobile devices, mainly smartphones, have become an indispensable tool for people to stay connected and to get things done on the go. While they can be a source of distraction, when used wisely, mobile devices can significantly enhance productivity. Let’s explore some practical tips on how to leverage the potential of your mobile device to maximize your efficiency and achieve your goals.

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Docking Your Laptop Can Make it Feel More Like a Desktop

Docking Your Laptop Can Make it Feel More Like a Desktop

Do you prefer to get your work done on a desktop? If so, you’re not alone; laptops are great for mobility, but they do have certain limitations placed on them that you might find difficult to work with. Thankfully, you can make most modern laptops work and feel like a desktop with a couple of modifications and components.

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The Internet of Things and Its Relationship with Utilities Management

The Internet of Things and Its Relationship with Utilities Management

The Internet of Things, or IoT for short, has changed how businesses approach many areas of technology management, including how utilities and other systems are managed. Thanks to automated systems that can control utilities such as HVAC systems, heating, lighting, and so on, the IoT gives businesses more opportunities to control costs and improve efforts at efficiency. Let’s look at some of the ways businesses can use IoT devices to produce consistent cost savings.

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Modern Managed Services Make for Environmentally-Friendly Solutions

Modern Managed Services Make for Environmentally-Friendly Solutions

It certainly is not unusual for businesses to move in the direction of “green” technologies, not just because they are better for the environment, but also because they are simply better for operations. Let’s go over some of the technologies your small business can implement to take advantage of the opportunities afforded by green technology.

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Latest News & Events

Leading MTSP Highlights Tax Benefit for Equipment Purchases Before December 31st HARRISBURG, PA – November 21, 2023 – BlackCSI, a leading managed technology services provider, is advising business owners to take advantage of the IRS Se...

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Servers contribute a significant effort toward your computing infrastructure, so it makes sense that you want devices that can fulfill your needs with performance, reliability, and security. To get the most out of your server units, we like...

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