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BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Can Be a Powerful Communications Solution for Your SMB

VoIP Can Be a Powerful Communications Solution for Your SMB

Does your business effectively use its technology for communication and telecommunications? Your typical business phone system is a costly solution. Thankfully, developments in favor of Voice over Internet Protocol (VoIP) mean that it’s a more cost-effective solution for most SMBs. Not only can you implement the solutions you know and love, but you can integrate with other effective technologies like video conferencing and remote communications to create a much more effective phone system.

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Big Data Can Help Fuel Your Business’ Growth

Big Data Can Help Fuel Your Business’ Growth

Your business is as valuable as the data it collects, meaning that if you’re not taking full advantage of your data, you’re leaving money on the table. SMBs need all of the strategic advantages they can get, and one way you can gain such an advantage on your competition is through utilizing big data. Let’s explore how big data can transform your operations for the better.

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Managed IT is the Best Way to Approach Business Technology

Managed IT is the Best Way to Approach Business Technology

Information technology, or IT, is an indispensable component for most contemporary businesses and serves as the backbone of their operations. To ensure a smooth operational infrastructure, it is crucial that businesses manage their IT in the most effective manner possible.

One such way businesses can do this is through working with a managed service provider, or MSP. These types of arrangements can provide businesses with clarity and ease of mind as it pertains to IT and operations.

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How Digital Twins Can Improve Your Operations

How Digital Twins Can Improve Your Operations

Do you know what a digital twin is? While it might be considered a relatively recent innovation, it’s still helpful for businesses that want to improve their workflows. Today, we want to define what digital twins are and what value a business might get from them.

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Are Foldable Phones Valuable Enough to Justify the Cost?

Are Foldable Phones Valuable Enough to Justify the Cost?

One of the biggest trends in mobile technology is the incorporation of foldable displays allowing device manufacturers to create interesting products. While this innovation is undeniably cool, do these foldable devices actually provide the benefits they are marketed for; namely enhancing productivity?  

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Modern Communication Problems Require Modern Solutions

Modern Communication Problems Require Modern Solutions

Small businesses might not be used to having high-quality or top-tier communication solutions available to them, but in today’s fast-paced business environment, they need them to keep up with the many challenges SMBs face. After all, SMBs need all the tools they can muster to outpace the competition. Let’s go over some communication tools that can help you get there.

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The Promise of Blockchain Is as a Transformative Technology

The Promise of Blockchain Is as a Transformative Technology

Blockchain has increasingly become a technology you hear about, but you may not completely understand how it works. It’s often painted as a controversial technology because the corrupt behaviors of people managing cryptocurrency exchanges have put a negative sheen on the technology. The technology, however, has a wide range of applications across various industries due to its decentralized, secure, and transparent nature. Let’s take a look at a couple of the uses for blockchain. 

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How to Make Your Conference Room the Place to Be

How to Make Your Conference Room the Place to Be

The conference room for any business is bound to be pretty interesting, and it can tell you all there is to know about a business. This is why it’s especially important to ensure your conference room gives the right impression, especially if you have clients who frequent your office. Let’s go over how you can make your conference room the best it can be!

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VoIP Will Transform Your Business’ Communications

VoIP Will Transform Your Business’ Communications

With Voice over Internet Protocol, or VoIP, your business can change the way it communicates and operates for the better. While it might seem like a fancier version of your current telephone infrastructure, it is much more than that; it’s a communications platform that is designed to be flexible, scalable, and dynamic in accordance with your business’ needs.

Let’s explore what your business stands to gain from a quality VoIP solution.

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How to Make Smarter Decisions About Your Servers

How to Make Smarter Decisions About Your Servers

Servers contribute a significant effort toward your computing infrastructure, so it makes sense that you want devices that can fulfill your needs with performance, reliability, and security. To get the most out of your server units, we like to recommend you consider the following six tips when choosing new server hardware.

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How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

How Biometrics Can Help with Payment Processing, and Why Some Users Are Worried

Self-service checkout registers are incredibly popular with Gen Z, and while there are differing opinions on them and their impact on the workforce, there’s no denying that they are here to stay. That said, there is much discussion on whether or not biometric payment processing would make for a more efficient method of checkout. Spoiler alert: it doesn’t, and it’s not welcome for either consumers or organizations.

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A VPN Can Be a Useful Tool in Your Cybersecurity Efforts

A VPN Can Be a Useful Tool in Your Cybersecurity Efforts

It can’t come as a surprise that businesses are starting to grow concerned about the potential of getting hit by a cyberattack. Just look at what's happening out there. Literally millions of hackers trying to enter, steal, and sell your business’ data. To help protect their data, businesses should consider the adoption of a Virtual Private Network (VPN), which adeptly conceals data during its transit. Let's take a look into some of the most compelling reasons why your business should embrace the use of a VPN.

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You Can Do So Many Cool Things with Today’s Smartphones

You Can Do So Many Cool Things with Today’s Smartphones

With all the doom and gloom surrounding cybersecurity, it’s easy to get lost in the negative aspect of technology advancement. That being said, however, we do really love technology, and advancements in smartphone technology, in particular, have made amazing strides and led to great achievements in business and elsewhere. We just wanted to take today to appreciate smartphones and how incredible they are.

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iOS 17 Has a Lot of Interesting New Features to Explore

iOS 17 Has a Lot of Interesting New Features to Explore

Generally speaking, each new iteration of any given operating system will offer some enhancements and improvements to the user’s experience, often via new features. iOS 17, the latest version of Apple’s mobile operating system, is no exception. Let’s go over some of these new features now.

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Microsoft is Working to Revolutionize Long-Term Data Storage

Microsoft is Working to Revolutionize Long-Term Data Storage

Considering the amount of data created on a daily basis, there will eventually come a time when the amount of data will outweigh our ability to store it. The technology giants at Microsoft are taking the initiative to find a solution to this dilemma, and they are working with the University of Southampton in England to make this vision come to life.

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It’s Helpful to Understand New Technology

It’s Helpful to Understand New Technology

With technology taking center stage for most businesses over the past couple years, you might consider yourself fairly knowledgeable about most business-related technology out there. Still, we want to cover five that are the most trendy and, coincidentally, pretty great for business, too. Let’s dive in.

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What Exactly is “Failover”?

What Exactly is “Failover”?

In business, having a continuity strategy is extremely important. One term that you may come across when continuity plans come up is “failover”. Let’s define failover and discuss a few variables that need to be addressed regarding the issue. 

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Explaining the Many Types of Metadata Your Business Might Use

Explaining the Many Types of Metadata Your Business Might Use

Data informs decision making, and your business creates countless data throughout the course of its operations. However, metadata—or data about data—offers a unique opportunity to businesses that understand how it works, particularly in the realm of business intelligence (BI) or business analytics (BA). Let’s discuss the importance of metadata and what your company can glean from it.

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What is VoIP, and What Makes It Good for My Business?

What is VoIP, and What Makes It Good for My Business?

Communications are often the unsung hero in business operations, enabling all others to some degree. As a result, investing in the right tools can very much give your business a boost—and nowadays, the right tool for your communication needs is something called Voice over Internet Protocol, or VoIP, telephony.

Let’s go over what VoIP is, and why it’s the better option for your business.

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Metadata is the Biggest Commodity You’ve Never Heard Of

Metadata is the Biggest Commodity You’ve Never Heard Of

It has become evident over the past several years that understanding how to use all the data that your business creates and obtains has been viewed from many different angles. Metadata is all the underlying information about data.

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Leading Managed Technology Services Provider (MTSP) Delivers Innovative “Dual Claim Coverage” Model to Minimize Wait Time and Eliminate Hassle. HARRISBURG, PA – February 29, 2024 - BlackCSI, a leading managed technology services provider (M...

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Does your business effectively use its technology for communication and telecommunications? Your typical business phone system is a costly solution. Thankfully, developments in favor of Voice over Internet Protocol (VoIP) mean that it’s a m...

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