BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What Can You Gain from AI?

What Can You Gain from AI?

AI is a major topic lately, whether it’s on the topic of new and upcoming chatbots that are capable of generating text or making art that can compete with even the most skilled of artists. AI is commonly targeted as a culprit in stealing jobs, as well, and with these applications becoming more sophisticated over time, it’s no wonder people aren’t sure how to react to these developments.

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AI Isn’t an Employee Alternative, but a Tool to Assist Users

AI Isn’t an Employee Alternative, but a Tool to Assist Users

The past several years have brought about innovations in artificial intelligence, or AI, that has workers worried for their jobs—especially as it moves into more practical and usable mediums. This can all be tied to the Turing Test, a way of measuring the intelligence of a computer, created by one of the most notable minds behind computing, Alan Turing.

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How to Properly Test Your Data Migration Processes

How to Properly Test Your Data Migration Processes

Regardless of the business attempting it, data migration (or the process of moving data and systems to a new piece of infrastructure) is critical to get right. One way to improve your chances of success is to create and follow a migration strategy, evaluating it as you go. Let’s walk through some practices involved in doing so.

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Your Business Has No Choice But to Embrace IoT

Your Business Has No Choice But to Embrace IoT

The Internet of Things (IoT) has become one of the fastest growing technology industries in history. As of 2022, there are over 14 billion connected devices on the IoT with the number to reach over 20 billion by the end of 2026. With that many devices, you may find yourself wondering what types of devices they are. Today, we’ll go through exactly what devices make up the IoT and how to get the IoT to work for your business. 

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Breaking Down Search Engines, Part 2

Breaking Down Search Engines, Part 2

We started this series on web browsers by focusing on the biggest of them all: Google. Now it’s time to look at some of the other options users have for their search engine needs. This time, we’re focusing on Bing, Microsoft’s proprietary search engine, and DuckDuckGo, a different search engine altogether.

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Breaking Down Search Engines, Part 1

Breaking Down Search Engines, Part 1

You probably use Google more often than you think, but there are, of course, other search engines out there that perform similar functions. Why, then, is Google by far the most popular one? We’ll discuss some of the pros and cons of the various other search engines, but let’s start with Google itself.

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Introducing the Metaverse

Introducing the Metaverse

You’ve probably seen the word “metaverse” pop up in your news feed at least once or twice over the past couple of months, but the concept can be a bit difficult to understand, as it’s a bit complicated by nature. Let’s discuss what the metaverse is, why it’s important today, and what you might expect from a metaverse in the future.

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Some Microsoft Tools will Soon Feature AI Capabilities

Some Microsoft Tools will Soon Feature AI Capabilities

Artificial intelligence has become a popular topic to discuss in the business world, and like just about any current technology trend, you know Microsoft has to hop on the bandwagon with its own solution. Microsoft’s new AI-powered image generation tools will be integrated into many of their applications moving forward.

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Keep Access Secure with a Router Password Repository

Keep Access Secure with a Router Password Repository

If you have ever forgotten your wireless router’s password, then you know that a factory reset might be imminent—assuming of course that you have changed your password in the first place (which you should have). For situations like these where you want to avoid a factory reset, you can use this router password repository to find your default credentials.

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No Code Tools Are Making Development Easier

No Code Tools Are Making Development Easier

It’s often the case that the demand for new software outstrips the stock of available coders, a trend that has led to many businesses looking to adopt what are called “no code” tools to help them build the software they need. Let’s take a look at these no code tools and how they can help businesses stay ahead of the game.

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Declining PC Shipments Suggest New Business Computing Models

Declining PC Shipments Suggest New Business Computing Models

Building a company’s computing infrastructure is a costly and time-consuming process. Sure, you can purchase new servers; or workstations in bulk, but overall it takes some time to get everything set up and running just how you need it to. PC manufacturers are shipping fewer computers than ever before and that may have an impact on your business’ ability to get the technology it needs when it needs it. Let’s take a look. 

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VoIP Is a Powerful Business Tool

VoIP Is a Powerful Business Tool

Communications are important for small businesses, but how much do you pay attention to your telephone system? While it might have been useful in the past, chances are your team members and clients are communicating with you in different ways, rendering your telephone system, more or less, obsolete—at least the traditional telephone systems, anyway.

Compared to other options like Voice over Internet Protocol, or VoIP, traditional telephone solutions are simply outdated in nature and scope. Let’s go over what you need to know about VoIP.

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Enhance Your Business with New Technology

Enhance Your Business with New Technology

Your business’ operations and performance will vary depending on how you choose to invest your IT resources and budget. If you see marked improvements over the years, then you are doing something right. If things remain the same, however, perhaps you could benefit from a different approach to your technology investments. Let’s examine the subtle art of IT investment and how you should approach it.

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When Will I Know When I Need to Replace My Laptop?

When Will I Know When I Need to Replace My Laptop?

Laptops are remarkable pieces of ingenuity that can perform just about any work-related task without sacrificing portability. However, these amazing devices cannot last forever, and they will inevitably need to be upgraded. Do you know when the appropriate time to address this issue is?

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Business Technology Challenges You’ve Got to Think About

Business Technology Challenges You’ve Got to Think About

Business technology is far from the easiest thing to manage, and it’s mostly because managing technology is not the sole focus of companies (unless you’re us, of course). If you can’t overcome your IT challenges, your business could be held back needlessly. Let’s go over some of the common issues your organization might face with regards to technology management and maintenance. 

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You Can Do So Many Cool Things with Today’s Smartphones

You Can Do So Many Cool Things with Today’s Smartphones

With all the doom and gloom surrounding cybersecurity, it’s easy to get lost in the negative aspect of technology advancement. That being said, however, we do really love technology, and advancements in smartphone technology, in particular, have made amazing strides and led to great achievements in business and elsewhere. We just wanted to take today to appreciate smartphones and how incredible they are.

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6 Extremely Valuable Communications Tools for Business

6 Extremely Valuable Communications Tools for Business

Your employees will look to you to provide guidance throughout the workday, so you should do your best to use the communication mediums at your disposal to stay in touch with them. Granted, the average business has many different ways of communicating information to employees, especially in the wake of a global pandemic which forced many employees to work remotely. That said, communication is more important than ever; what services or solutions can you use to foster communication and aid your employees in their day-to-day responsibilities?

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What You Need to Know About Point of Sale Systems

What You Need to Know About Point of Sale Systems

More small businesses than ever before are selling products, goods, and services to their loyal customers, which means they need ways to process these transactions. Enter the point of sale system, a business’ preferred tool to process transactions in a retail environment. What goes into a successful point of sale system, and how can you use one for your business?

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The Server Room is The Brains of Your Business

The Server Room is The Brains of Your Business

Your business runs on its data, and without an infrastructure to support your operations, your productivity will be dead in the water. Most businesses choose to host their data on servers, and if you know anything about these complex pieces of machinery, you know that managing and maintaining them can be an involved process. Let’s go over some best practices to ensure you manage your server infrastructure appropriately.

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Why You May Want to Consider Virtualized Workstations

Why You May Want to Consider Virtualized Workstations

Virtualizing your business’ software is pretty much just keeping it in an online environment, as compared to your own network infrastructure. This means that it lives in the cloud, delivered to you through the Internet. This approach has proved fortuitous for a great many businesses, so it only stands to reason that virtualizing hardware is a reasonable next step.

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Latest News & Events

Leading MTSP Protects Small to Mid-Sized Businesses from Ransomware Attacks HARRISBURG, PA – January 24, 2023 – BlackCSI, a leading managed technology ser-vices provider (MTSP), announced today that the company has launched a Ransomware-as-...

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There’s a misconception in the business world that being too nice will make you appear as a pushover, but as far as cliches go, “Nice guys finish last” doesn’t have much supporting evidence in favor of it.

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