BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

BlackCSI Helps Small to Mid-Sized Businesses Leverage the Power of Microsoft Teams to Collaborate Faster and More Effectively

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 Leading Managed Technology Services Provider Elevates Customers’ Productivity

HARRISBURG, PA — January 2020 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce is changing drastically, both in demographic and behavioral tendencies. Millennials soon will make up the majority of the workforce and “by 2025, 3 out of every 4 workers, globally, will be a millennial,” (source: TIME Magazine). Millennials and Generation Z have a preference for working remotely and utilizing collaboration enabling tools.

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Cloud Voice Makes Small Companies Look Like Big Business

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BlackCSI Shares the Power of the Cloud with Customers

 HARRISBURG, PA — December 2019 — Small businesses have been drawn to VoIP technology because of the substantial cost savings they gain when making the switch. However, as VoIP has continued to evolve over the years and moved into the “cloud”, small businesses have begun to leverage VoIP in new ways to gain competitive advantages in their respective industries. The growth of virtual companies and remote workforces has brought everyone to the same playing field and customers across every industry are looking to work with credible, prestigious, large companies. Here are some ways in which cloud voice can make your business look bigger than it is today.

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BlackCSI Monitors the Dark Web to Keep Customers’ Information Safe

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Leading Managed Technology Services Provider (MTSP) Alerts SMBs of Compromised Data

HARRISBURG, PA — November 2019 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company proactively monitors the Dark Web to keep their customers’ information safe. BlackCSI leverages sophisticated Dark Web intelligence technology to identify, analyze, and check for compromised customer and employee data. Cybercrime is rapidly on the rise in the United States and SMBs need to know if their information is on the Dark Web.

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BlackCSI Launches Secure WiFi-as-a-Service to Protect Customers from Cyber Attacks

BlackCSI Launches Secure WiFi-as-a-Service to Protect Customers from Cyber Attacks

Leading Managed Technology Services Provider (MTSP) Leverages Innovative Wireless Access Points to Secure Connections to the Internet

HARRISBURG, PA – October 2019 - BlackCSI, a leading managed technology services provider (MTSP), announced today that the company has launched a Secure WiFi-as-a-Service program to protect its customers from cyber attacks through wireless access points. Over the past few years, the prevalence of cyber attacks has continued to grow, expanding every SMBs’ need for cybersecurity. One of the most widely utilized methods by cybercriminals is WiFi hacking through an organization’s wireless access points.

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BlackCSI Educates SMBs on How WebRTC Can Enhance Customer Experience

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Leading Managed Technology Services Provider (MTSP) Shares a New Technology That Will Change the Way We Connect Online

HARRISBURG, PA— September 2019 – BlackCSI, a leading managed technology services provider (MTSP), announced that WebRTC (Real-Time Communications) is set to change the way companies communicate. WebRTC is a way to make phone calls, video calls, send instant messages, and share files with nothing but a web browser. WebRTC is already compatible with an estimate of over 2 billion browsers and is being supported by the major players, including AppleGoogleMicrosoftMozilla, and Opera. This means companies who want to connect with their customers won’t need their customers to call in through a phone number nor will they be forced to download an app beforehand in order to interact. Communication is poised to become more seamless than ever before, which is a huge opportunity for enhancing customer experience.

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5 KEY FACTORS TO UNDERSTAND WHEN SELECTING A CLOUD VOICE PROVIDER

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Leader in Managed Technology Services Educates Customers on Importance of Choosing the Right Cloud Voice Solution for Your Business.

HARRISBURG, PA – July 2019 - BlackCSI, a leading managed technology services provider, announced today that the company has collected and documented the five telltale signs to look out for when selecting a cloud voice provider. With the appeal of enhanced office productivity and increased profitability, it’s no surprise that this technology has taken off. As the benefits of cloud voice continue to stack up, many small and mid-sized businesses are wondering how to choose the right solution. BlackCSI outlines the five most important aspects to consider when evaluating cloud voice.

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BLACKCSI Protects Customers with Security Optimization Center

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BlackCSI a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) safeguard their infrastructure from cyberattacks in an innovative new way that is likely to gain widespread popularity in the near future. While the majority of SMBs are aware of the prevalence of cyberattacks and the increasing regulations associated with storing and securing customer data, only a select few are utilizing Security Optimization Centers (SOC) in order to protect their organizations.

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Girls on the Run 5K - Thank you, supporters!

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We cannot thank you enough for being part of the Spring Celebration this past weekend!

For those that hosted a Friends & Family Zone activity or a cheer station along the course, we cannot thank each and everyone of you enough for your dedication, support, energy and excitement during the 5K Celebration! Along with the Race Committee, we had about 175 volunteers helping out and covering all surfaces to assist the event get off without a hitch!

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BlackCSI's Ruthann Black on panel at the first-ever CPBJ Cyber Security Symposium!

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The Central Penn Business Journal hosted their first Cyber Security Symposium on Tuesday, March 6, 2018 at Spooky Nook Sports. The Symposium provided an opportunity for attendees to learn about the key issues facing the cyber security industry and how they affect businesses in Central PA.

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 Leading Managed Technology Services Provider Elevates Customers’ ProductivityHARRISBURG, PA — January 2020 – BlackCSI, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of ...

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 More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a SMB, the cloud is a cost efficient and secure answer to their growing data needs and IT securit...

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BlackCSI
507 N. York Street
Mechanicsburg, Pennsylvania 17055