BlackCSI Protects Customers with the Best First Line of Defense Against Cyber Attacks

Leading MTSP Implements MultiFactor Authentication, which 72% of Organizations Lack

HARRISBURG, PA – May 23, 2025 - BlackCSI, a leading managed technology services provider (MTSP), is reinforcing the critical importance of Multi-Factor Authentication (MFA) to protect organizations from cyberthreats, employee error and network vulnerabilities. MFA is still the single most cost-effective solution to reduce network risk. In fact, according to a 2023 Microsoft study, 99.9% of compromised Office 365 accounts lacked MFA, whereas only 0.1% of the companies with MFAenabled were negatively affected by a breach. The exponential returns for minimal security effort highlights MFA as an obvious cybersecurity solution for organizations. BlackCSI is protecting businesses, institutions and non-profits alike by implementing this incredibly simple extra security step that can make a real impact.

MFA requires users to verify their identity with a second factor—like a code sent to their phone, a fingerprint scan, or a face ID—before logging in. This extra step makes it exponentially harder for hackers to break into accounts, even if they have a stolen password. Despite its effectiveness, most organizations still don’t require it. Why?

• Resistance to Change – Organizations worry about adding an extra step to logins, fearing employee complaints.
• Misplaced Confidence – Many assume their passwords are already strong enough, despite the rise of sophisticated phishing attacks and credential leaks.
• IT Providers Not Pushing It – Most IT providers hesitate to enforce MFA.

“If you knew that putting a lock on your front door would prevent 99.99% of break-ins, would you voluntarily leave it unlocked? How often do you wear a seatbelt even though it’s only 45-60% effective?,” said Ruthann Black, President at BlackCSI. “The same logic applies to MFA. Yet, many businesses still don’t enforce it, leaving their networks wide open to attacks. Even though people don’t like added steps, this offers such a strong benefit to your organization that we believe your IT provider or IT staff are morally obligated to demand you enable 2-Step Verification. If you don’t have MFA, you should reassess what caliber of IT support you actually have safeguarding your business.”

While some users find traditional MFA methods slightly inconvenient, the technology is evolving to become even simpler. In the next several years, the user experience (UX) will improve through features like; biometric authentication – face scans and fingerprints replacing text message codes, touchscreen-based approvals – instead of typing a code, users will tap a button on their device, or password less logins. All of these will make it even simpler to prevent cyber-attacks.

"The good news is that MFA will only get easier and more seamless in the future," added Black. "But until then, businesses still need to take action, now."

ABOUT BLACKCSI

Since we were first founded in 2002 by Ruthann Black, BlackCSI has provided small and medium-sized businesses with comprehensive IT support and consulting services.

Our mission is to maximize your return on investment by providing the kind of technology management services that are ordinarily reserved for large enterprises. From IT network management, unified communications to physical and logical security integration and much more, BlackCSI is committed to providing quality services to our clients with honest communication that you’d be hard pressed to find elsewhere, for prices that are fair and affordable.

We believe that the best way to solve an IT issue is to prevent it from ever happening in the first place. This is why we leverage a proactive service approach to predict and eliminate your technology issues - before they influence your business.

We are dedicated to serving our clients by listening to them, learning about the problems that they face, clarifying our process to maintain transparency, and reiterating how our solutions are of benefit to those we assist.

With Managed Services from BlackCSI, you will be able to enjoy: Proactive Care - The most effective way to avoid downtime and data loss is to be prepared to mitigate and avoid the circumstances that lead to them. 24/7 Maintenance - IT issues don’t stick to a 9 to 5 schedule. Neither do we. For a predictable monthly fee, you can enjoy anytime access to remote and on-site services, keeping you in operation. Live Help Desk Support - Need one-on-one assistance with your IT? Our Help Desk services are available 24 hours a day, 7 days a week, every day of the year.

With the assistance of BlackCSI, a Pennsylvania-certified Small Diverse Business, you can improve your operations through the use of top-ofthe-line IT solutions and service - as well as boost your internal productivity and inspire growth.

We’d love to be a part of your success story. For more information about how BlackCSI can assist your business and fulfill your particular needs, Contact us today! For more information, please call (717) 620- 3042 or visit us at https://www.blackcsi.com.