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BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.
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BlackCSI Launches New Cybersecurity Insurance Program with techrug to Protect Local Businesses


In the case of an incident, this alignment eliminates any fingerpointing or drawn-out reimbursement processes that have plagued the insurance industry for decades. BlackCSI negotiated this special program with techrug by submitting its proprietary “technology stack” to heavy scrutiny and it’s specifically been approved for clients. This “winwin-win” cyber insurance program is protecting clients so they have certainty that they’re covered, it provides with techrug higher insight into client networks and gives BlackCSI an ability to expedite claims when necessary, due to its alignment in incentive.

For example, a local company was previously paying $9,000 annually for $1 million in cyber protection, but the policy limitations still left room for ambiguity. After BlackCSI introduced its new program, the same company now pays $7,000 for enhanced $1 million in coverage plus additional benefits, including the “dual claim” model. This streamlining provides immense relief, gives them immediate access to disbursements and keeps them completely covered in the event of an incident.

“One common flaw with most policies is that the MTSP and client are supported by different insurance companies,” said Ruthann Black, President at BlackCSI. “When an incident occurs, if the insurer perceives that the MTSP didn’t do something properly, they will not pay. Whether or not that actually occurred, the difference in perception is enough to cause costly delays for the client. While the MTSP and insurer argue, the end result is that the client is effectively penalized because they have no choice but to wait for an unpredictable amount of time while those two companies resolve their conflict. However, with our new program, if a breach happens, clients are no longer subject to that costly waiting period. Since we have a ‘dual policy’ with techrug, our clients will receive immediate disbursement to keep their business operational, regardless of who is to blame for the incident, because techrug insures us, too. The benefit to our clients is that way they will receive immediate relief while we later diagnose at what level the cyber incident was caused. Since techrug insures both of us directly, our claims get paid out immediately without passing blame back and forth and wasting precious time, which is vital for client businesses during such an event.”

Standard cyber insurance policies are riddled with complex exclusions used to avoid or delay payouts. However, this partnership with techrug has eliminated any of the worries of “fine print,” covering costs related to investigations, notifications, equipment damage, lost income, and regulatory penalties. By simplifying coverage, clients avoid nasty surprises during already stressful breach events. “Cyber insurance should provide true peace of mind, and frankly, we don’t understand how anyone else can promise peace of mind, without aligning incentives via ‘dual claim’,” added Black.

This insurance innovation enables swift recovery, preventing clients from absorbing losses because of policy and procedural delays. Paired with BlackCSI's validated security stack, it offers businesses an air-tight defense against growing cyber threats.


Since we were first founded in 2002 by Ruthann Black, BlackCSI has provided small and mediumsized businesses with comprehensive IT support and consulting services.

Our mission is to maximize your return on investment by providing the kind of technology management services that are ordinarily reserved for large enterprises. From IT network management, unified communications to physical and logical security integration and much more, BlackCSI is committed to providing quality services to our clients with honest communication that you’d be hard pressed to find elsewhere, for prices that are fair and affordable.

We believe that the best way to solve an IT issue is to prevent it from ever happening in the first place. This is why we leverage a proactive service approach to predict and eliminate your technology issues - before they influence your business.

We are dedicated to serving our clients by listening to them, learning about the problems that they face, clarifying our process to maintain transparency, and reiterating how our solutions are of benefit to those we assist.

With Managed Services from BlackCSI, you will be able to enjoy: Proactive Care - The most effective way to avoid downtime and data loss is to be prepared to mitigate and avoid the circumstances that lead to them. 24/7 Maintenance - IT issues don’t stick to a 9 to 5 schedule. Neither do we. For a predictable monthly fee, you can enjoy anytime access to remote and on-site services, keeping you in operation. Live Help Desk Support - Need one-onone assistance with your IT? Our Help Desk services are available 24 hours a day, 7 days a week, every day of the year.

With the assistance of BlackCSI, a Pennsylvania-certified Small Diverse Business, you can improve your operations through the use of top-of-the-line IT solutions and service - as well as boost your internal productivity and inspire growth.

We’d love to be a part of your success story. For more information about how BlackCSI can assist your business and fulfill your particular needs, Contact us today! For more information, please call (717) 620-3042 or visit us at

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