BlackCSI Blog

BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Explaining Managed IT Services

Explaining Managed IT Services

While browsing our website, chances are you will come across the term “managed service provider” or “MSP” more times than you can count, and that’s typically how we would describe our business model. However, we realize that this term might not necessarily mean much to you—at least, not without some context. Today, we want to clarify what MSPs do and how we can revolutionize the way you conduct business.

What is a Managed Service Provider?

To fully understand what a managed service provider  does for businesses, one must first grasp what it means to manage business technology. Traditionally, businesses would hire an in-house technician or IT department to manage and maintain their technology infrastructure. This could range from a single employee to a whole crew of techs, depending on the size and budget for the business.

Managed service providers are essentially outsourced professionals who can perform the various roles and tasks associated with technology management and maintenance in accordance with a service level agreement. Instead of paying a salary or larger, up-front costs associated with break-fix technology, managed service providers aim to take a more proactive approach to technology maintenance and management, addressing issues before they escalate into larger problems. They make IT services much more accessible as a whole for small businesses.

How Can We Help Your Business?

Managed service providers are great for businesses with limited resources, especially smaller organizations that might not have the budget to handle IT maintenance. Oftentimes even companies that do have in-house IT help could use some assistance with various facets of managing business technology, whether it’s implementing new solutions or keeping up with maintenance on older ones. MSPs are a great resource as they essentially give your business additional options for handling the various technology-related issues that pop up throughout the workday.

Basically, MSPs can handle just about any business-related technology task you need for your business, and no matter how small or large your company is, you can glean some value from working with one.

Get Started Today

Managed services can indeed be applied to just about any type of business, including yours. If you are ready to take the next step in the evolution of your business and transition into a more hands-off approach for your IT and technology management practices, BlackCSI can help. With our technicians and services on your side, you can focus not on the maintenance and management of your infrastructure, but instead on running your business.

Get started today by reaching out to us at (717) 620-3042.

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Thursday, August 18, 2022

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Mechanicsburg, Pennsylvania 17055