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BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

It’s Helpful to Understand New Technology

It’s Helpful to Understand New Technology

With technology taking center stage for most businesses over the past couple years, you might consider yourself fairly knowledgeable about most business-related technology out there. Still, we want to cover five that are the most trendy and, coincidentally, pretty great for business, too. Let’s dive in.


Most people have a smartphone at their disposal—at least, seven billion people do, which is about 86 percent of the entire world’s population. These handheld electronic devices are essentially compact computers that have revolutionized the way people communicate, work, and access information. Thanks to cloud computing, access to nearly all important services can be achieved while mobile, and with the ability to make calls, send texts, and connect to the Internet, people have so much power in their hands for all of their communication needs. With so many apps available, and features such as touch screens, high-definition cameras, and powerful processors, smartphones are paving the way for productivity.

Artificial Intelligence (AI)

AI is an aspect of computer science that focuses on creating intelligent systems that can perform tasks traditionally delegated to humans. Several types of technology are integrated into AI, including deep learning, machine learning, natural language processing, and computer vision, all of which contribute to the technology’s ability to learn from data, recognize patterns, and make decisions. AI can be leveraged in all kinds of ways such as in virtual assistants, healthcare diagnostics, and even financial analysis. It’s changing the way that businesses operate while also creating conversations about the ethics and morals of using it, so that’s how you know it’s a major game-changer in the tech world.

Cloud Computing

Through cloud computing, the way individuals access technology has been changed forever. Services and media can be accessed on-demand through the Internet from across a large network of remote servers and computing resources, allowing businesses the freedom to implement all kinds of neat technologies that were previously limited to the in-house network. Users can leverage cloud computing for storage, data processing, and application hosting, all of which can be done in a scalable, flexible, and cost-effective way. This opens up more opportunities for individuals or businesses to pay for what they need, and nothing more. If you can think of it, chances are you can use the cloud to access it.

The Internet of Things

With the Internet of Things (IoT), typical devices that would normally not be connected to the Internet suddenly have a lot more functionality than they have ever had before. This Internet connectivity allows them to communicate across networks and with each other, allowing for the collection and exchange of data. Users can also remotely control these devices or monitor them as needed. This is all accomplished through the use of embedded sensors, communication hardware, and microprocessors that can be fitted to the devices in question. Common examples of Internet of Things devices include appliances, wearable devices, and industrial machinery and vehicles. As such, it can be used in unique and interesting ways across industries. While it does open up conversations about privacy and security, the convenience factor sure does make it an easy sell.


The fifth generation of wireless technology is a considerable step forward for telecommunication. 5G offers faster data speeds, lower latency, and increased network capacity compared to previous iterations of wireless technology. 5G networks allow for faster downloads and smoother streaming, but they also give people access to more powerful IoT options such as devices capable of remote surgery, automated vehicle operation, and others. It also has ramifications for healthcare, transportation, and manufacturing that could be profound in the future. Granted, 5G networks do present some issues, including infrastructure challenges, regulatory considerations, and concerns about security and privacy, but they can be worked around.

How does your business manage technology? If you’re unsure if you can handle it all on your own, BlackCSI can help. Learn more by giving us a call at (717) 620-3042.

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