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BlackCSI has been serving the Pennsylvania area since 2002, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

VoIP Is a Powerful Business Tool

VoIP Is a Powerful Business Tool

Communications are important for small businesses, but how much do you pay attention to your telephone system? While it might have been useful in the past, chances are your team members and clients are communicating with you in different ways, rendering your telephone system, more or less, obsolete—at least the traditional telephone systems, anyway.

Compared to other options like Voice over Internet Protocol, or VoIP, traditional telephone solutions are simply outdated in nature and scope. Let’s go over what you need to know about VoIP.

VoIP is Flexible

The unfortunate truth of your telephone system is that it’s hard to take your landline with you when you leave the office. With VoIP, you can install an application on your laptop or smartphone to use your work phone number no matter where you happen to be, whether you are in the office or working remotely. This has major implications for your productivity and the rest of your workforce at large.

VoIP is Dynamic

With so many features at your fingertips, VoIP outshines traditional telephone systems and provides even more ways to communicate with your team. Whether it’s through an instant messaging system, a video conferencing feature, or group/conference calling, VoIP delivers an experience that traditional telephone systems will envy. Plus, you’re not paying for long distance service. No more paying for multiple services you don’t need or want.

VoIP is Scalable

It’s hard to add new users to a telephone network that has already been established in an office with limited room or mobility. This is because there are only so many ports and lines that can be used to access the telephone network, and there is only so much office space for people to set up physical desks. VoIP takes all of these problems out of the equation by making it easy to set up and deploy a new extension and account for any new user. Plus, you’re not limited by hardware so much as you are in the case of a traditional telephone system.

Get Started with VoIP Today!

VoIP can be a true game-changer for your business, as long as you implement it correctly. BlackCSI can help you set up and manage your VoIP infrastructure so you can focus on your business’ operations. To learn more about what we can do to help you revamp your communications infrastructure, call us today at (717) 620-3042.

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Tuesday, October 04, 2022

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